Jobs in Victoria Australia

14 open positions found · Salary range: $12 - $100,000

Business Analyst

Robert HalfMelbourne, Victoria, Australiaonsite

From $68/yr

The Company Join a dynamic organisation where the technology team is dedicated to supporting business units in achieving strategic goals centered on safety, customer service, growth, and innovation. We foster a collaborative and supportive work environment, leveraging modern technologies to drive efficiency and excellence across our operations. The Role As a Business Analyst, you will play a pivotal role in delivering projects aligned with strategic initiatives for growth and efficiency. Reporting to the Transformation Lead, you will be responsible for gathering and defining requirements, interpreting data, and identifying new process improvement opportunities. You will work across a variety of projects involving change management, business process improvements, and strategic transformations, ensuring successful implementation within agreed scopes and timeframes. Your Profile You are a seasoned Business Analysis practitioner with over five years of experience supporting end-to-end technology and business transformation projects. You possess advanced communication skills, with a proven ability to engage stakeholders at all levels, from frontline staff to executive leadership. You have a strong background in system integrations, API documentation, and data migrations, and you are proficient in translating organisational strategy into clear, measurable deliverables. What is required from you * Collaborate with cross-functional teams to identify and document current and future state business requirements. * Facilitate workshops to produce requirements, epics, user stories, and acceptance criteria for platform replacements and transformation initiatives. * Develop comprehensive analyst artifacts, including ROI calculations and the prioritisation of change benefits. * Define business metrics and benefit measures in coordination with Project Managers and Finance teams. * Document technical dependencies, including integration requirements, APIs, data migrations, and cyber security/privacy controls. * Support RFP/RFI processes, evaluating vendor demonstrations and contributing to reference-check criteria. * Create essential documentation, such as work instructions, user guides, and transition-to-support materials for knowledge transfer. * Contribute to governance, including reporting, Steering Committee papers, and post-implementation reviews. * Conduct gap analysis to identify issues and propose effective process re-engineering solutions. What We Offer * High-impact role in a fast-growing Automotive Services Organisation * Flexible/hybrid/remote working arrangements * Professional development and growth opportunities Reference Number: 06810-0013444825 - PJ This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

3 months agovia universal intelligenceApply ›

Operations Manager

RecruitmarkMelbourne, Victoria, Australiaonsite

About the Company: Recruitmark is partnered with a specialist modular infrastructure provider delivering data centres and other mission-critical facilities for hyperscale, colocation, and enterprise clients. Through its integrated Design, Engineer, Supply (DES) model, the business bridges the gap between engineering design and material delivery, ensuring projects are delivered efficiently, on time, and on budget. Supporting some of the region’s most complex digital infrastructure projects, the company is recognised for its innovative, high-performance modular solutions. Working closely with the General Manager and leadership team, the Operations Manager plays a key role in scaling the business, improving operational performance, and supporting strategic growth initiatives. About the Role: The Operations Manager is responsible for leading the day-to-day operational activities ensuring projects, manufacturing, procurement, logistics, and internal business operations run efficiently and safely. The role focuses on driving operational excellence, improving processes, managing resources, and ensuring the successful delivery of modular data centre projects on time, within budget, and to the highest quality standards. Working closely with the General Manager and leadership team, the Operations Manager plays a key role in scaling the business, improving operational performance, and supporting strategic growth initiatives. Key Responsibilities: * Lead day-to-day operations across engineering, manufacturing, procurement, logistics, and project delivery to ensure projects are delivered safely, on time, within budget, and to quality standards. * Drive operational excellence through process improvement, standardisation, KPI management, and continuous improvement initiatives. * Oversee resource planning, procurement, supply chain, production, logistics, budgets, and inventory to support efficient project delivery. * Lead, mentor, and develop high-performing teams while fostering a collaborative and accountable culture. * Ensure compliance with quality, safety, and Australian Standards through effective governance and risk management. * Build strong relationships with internal and external stakeholders, provide operational reporting, and support strategic business growth. About You: * 8+ years' experience in operations, project delivery, manufacturing, construction, or engineering, with proven leadership of multidisciplinary teams. * Strong knowledge of project delivery, procurement, logistics, manufacturing, operational improvement, and commercial management. * Excellent leadership, communication, stakeholder management, analytical, and problem-solving skills. * Experience in modular construction, prefabrication, data centres, or industrial projects, with knowledge of Lean, Six Sigma, ERP systems, and Australian construction and WHS regulations, is highly desirable. * Bachelor's degree in Engineering, Construction Management, Operations Management, Business, or a related field; PMP, PRINCE2, Lean, or Six Sigma certifications are advantageous. \Applicants must be Australian/New Zealand citizens or have Permanent Residency.

4 weeks agovia universal intelligenceApply ›

Customer Onboarding Specialist

TraffioMelbourne, Victoria, Australiaonsite

From $70,000/yr

Location: Melbourne CBD, Hybrid - 3 Days in office Work Hours: Full time Salary Range: $70,000 - $75,000 + Super Department: Customer Success Reports to: Global Onboarding Manager About the role This role is all about supporting Traffio customers into becoming confident, self-sufficient users and helping them fall in love with the platform along the way. You'll be the friendly face and voice that walks customers through onboarding, runs training sessions and supports customers through any software support they need, You're someone who loves working with people, whether that's a room full of new users or a screen-share with one person who's a bit nervous about "the new system." You're naturally organised, happy owning your own schedule, and comfortable juggling multiple customers and sessions without dropping the ball. You genuinely care about the people on the other end of the call. You get a kick out of teaching someone something new. You're curious about software and systems and quick to pick up how something works. And because you're talking to customers every day, you're in a great position to notice patterns of user issues and the features people keep asking for, the things that would make their jobs easier. Part of this role is bringing those insights back to our development team, so what you learn on the ground actually shapes where Traffio goes next. --------------------------------------------------------------------------------------------------------------------- Key Responsibilities Customer Onboarding * Manage the customer onboarding journey from initial setup through to system go-live and transition into business-as-usual operations. * Monitor onboarding progress to ensure customers remain on track and no projects fall behind. * Coordinate onboarding activities and timelines with customers to ensure smooth implementation. * Manage commitments, deadlines, and milestones throughout the onboarding process. * Assist customers with questions, technical issues, and configuration challenges during the onboarding phase. * Troubleshoot issues and resolve customer queries wherever possible on first contact. Customer Training \& Platform Adoption * Deliver onboarding training sessions to help customers understand and effectively use the Traffio platform. * Support customers in developing efficient workflows and best practices within the system. * Assist customers in expanding their knowledge and confidence when using the platform. Communication \& Coordination * Provide clear, professional communication to customers and internal stakeholders regarding onboarding progress, timelines, and next steps. * Manage customer expectations and keep stakeholders informed throughout the onboarding process. Process Improvement * Identify opportunities to improve onboarding processes, delivery methods, and documentation. * Contribute to the development and refinement of onboarding resources and training materials. * Share insights and feedback from onboarding experiences to support continuous improvement. Team Collaboration * Work collaboratively with team members to ensure onboarding tasks are completed to a high standard and within agreed timeframes. * Support the broader Customer Success team where required to ensure customers receive a consistent experience. General Responsibilities * Respond to customer requests via email, helpdesk, phone, and training sessions --------------------------------------------------------------------------------------------------------------------- Requirements * 1-3 years of experience in either a customer onboarding, customer success or customer service role, ideally within a SaaS environment but not required. * Confidence in delivering product training or product demonstrations by video call and in person * Willingness to undergo a police check What You Will Bring * A genuine passion for helping customers succeed * Clear, patient communication, especially when explaining technical concepts to non-technical users * A proactive, problem-solving mindset, you look for answers before escalating * Comfort switching between structured onboarding work and responsive support duties throughout the day * Attention to detail and strong organisational habits Nice to Have (Not Required) * Experience with Zoho CRM software * Experience with using Traffio as a Software * Experience with project management and CRM softwares e.g. Asana, Zoho or equivalents --------------------------------------------------------------------------------------------------------------------- Why Traffio? Our mission is to “ make work effective and enjoyable with fricken awesome software”. We build software that transforms how businesses manage their operations across Australia, New Zealand, UK, Ireland, South Africa, and North America, We back our team to learn, take risks, snack often, and speak honestly. We believe in levelling up, scrapping convention, and keeping things local where we can. You’ll be joining a company that’s serious about growth but doesn’t take itself too seriously. If you want your first role to be full of real experience, great mentorship, and room to grow, we’d love to meet you. Levelling up We’re all about levelling up, pushing boundaries, and creating a space where curiosity and creativity inspires and drives our team. It’s bigger than just us Sharing our story and what we build is done alongside and for our people, partners and customers while supporting the communities we work within, both locally and internationally. Keeping it real Being authentic, standing by our integrity and committing to transparency is key, we own our mistakes and have honest and real conversations while being kind in all we do. Scrapping convention We believe in breaking the mould, embracing unconventional ways, and constantly challenging the status quo to make a real impact. Second lunch (and snacks) There's always time for a second lunch! Stepping away to refresh with the team helps encourage collaboration and deeper relationships that spark new ideas. Brilliance isn't about watching the clock. Keeping it in-house Keeping our teams and their roles in-house locally is important to us to ensure we back home-grown talent and the impacts they can make in the future.

4 weeks agovia universal intelligenceApply ›

Senior Business Analyst

Michael PagePort Melbourne, Victoria, Australiaonsite

From $12/yr

* Work on enterprise-scale transformation programs. * Shape the future of enterprise application delivery. About Our Client This organisation is a well-established and respected player in the Industrial/Manufacturing industry. As a large organisation, it provides cutting-edge solutions and thrives on delivering excellence through its advanced technologies and highly skilled teams. Job Description Senior Business Analyst with experience delivering enterprise application solutions and driving business value. This role will partner with senior stakeholders to define business requirements, develop business cases, support solution design, and lead analysis activities across complex initiatives, with a strong focus on COTS applications and system integrations.Key Responsibilities * Lead requirements elicitation, analysis, and documentation for complex projects. * Define real-time and near-real-time integration requirements between enterprise systems. * Develop business cases including cost-benefit analysis, risk assessment, and strategic recommendations. * Facilitate workshops and engage stakeholders across all levels of the organisation. * Partner with Product Owners, Project Managers, and technical teams to ensure successful delivery. * Drive process improvement initiatives and support testing and user acceptance activities. * Mentor junior Business Analysts and contribute to BA best practices and governance. The Successful Applicant Essential Experience * 8+ years as a Business Analyst in enterprise application environments. * 5+ years leading large-scale initiatives involving COTS applications. * Strong experience with system integrations and business case development. * Knowledge of PLM, ERP, MRP, and/or MRO systems. * Proven stakeholder management, facilitation, and leadership skills. * Experience with Agile delivery and tools such as Azure DevOps, Jira, and Confluence. Desirable * CBAP, PMI-PBA, Agile BA, or similar certification. * Experience in Aerospace, Defence, Manufacturing, or other regulated industries. * Knowledge of integration technologies, data analysis, DevOps, and change management. What's On Offer * Opportunity to work with a large organisation in the Industrial/Manufacturing industry. * Chance to contribute to exciting technology-driven projects. * 12 month role with potential for professional growth and networking. * Convenient Port Melbourne location with free on-site parking. If you are ready to bring your analytical expertise to a challenging and rewarding role, we encourage you to apply today Contact: Ross Clark Quote job ref: JN-062026-7034377

2 months agovia universal intelligenceApply ›

Business Analyst

Woolworths GroupCarlton, Victoria, Australia

From A$200,000/yr

4 months agovia universal intelligenceApply ›