IT Security Operations Administrator (infrastructure)
Vast Bank is looking to hire an IT Security Operations Administrator!! About Vast Bank Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package \& 401(k) match Professional development-opportunities for advancement! Tuition assistance Transit reimbursement Paid time off \& more! Summary Of Role The IT Security Operations Administrator is responsible for ensuring that users have approved, secure, and appropriate access to systems and applications and addresses service tickets thoroughly and timely. Further, this role supports the organization’s IT Security Program and administers security systems, tools, and platforms. This position will focus on system infrastructure and platforms, including network, wireless, and firewall administration. It requires a strong understanding of cloud service offerings, network administration, and technical security best-practices. In conjunction with technical and business-oriented team members this position will develop and document processes, including supporting resiliency planning, security and vulnerability assessments, and security administrative tasks. The successful candidate will demonstrate initiative, ownership, and a passion for tackling challenges through continuous improvement. Major Duties and Responsibilities Ensure access to systems and applications is secure and compliant with organizational policies and regulations Oversee security monitoring and providing initial investigation and support of security alerts and incidents Assess risks and threats while enforcing and enhancing control practices to mitigate and protect customers, employees, data, and systems Provide excellent customer service and timely responses to requests, using a ticket-based system to document and work access requests Provide user authentication and access management support, including system integration and configuration for authentication and control requirements Maintain system and infrastructure security tools and configurations, including endpoint protection, vulnerability assessments, email and communication encryption and controls (e.g., monitor and investigate phishing, anti-malware tools, etc.) Participate in the development, maintenance, and enhancement of business resiliency and cyber security response plans and actions Review and provide administrative support for firewall configurations, network management platforms, telecommunications and wireless systems Supports business objectives and security functions, physical and logical, to ensure ongoing success Demonstrates ownership and accountability for compliance and risk management assignments Collaborates with other departments and team members to optimize service delivery and controls. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge \& Skills Experience Minimum of 5 years of experience technical support, system/network administration, systems audit, banking, and compliance experience preferred. Active Directory, Azure, AWS, and networking administration experience strongly desired. Education/Certifications/Licenses Bachelor’s Degree in Management Information Systems, Computer Science, Cybersecurity, Data Protection or other related field.. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Role Important Behavioral Skills Communication skills. Ability to communicate complex topics to various audiences, including executive management, technical engineers, business professionals, audit and compliance examiners, and customers. This includes developing business and technical justifications along with written or verbal procedures and documentation. Organizational skills. Understanding diverse technical and business topics and working across the organization with different leadership and interpersonal skill sets is required. Often this position will have multiple concurrent initiatives requiring detailed focus and the ability to demonstrate meaningful updates, risks, challenges, or successes across different disciplines. Business skills. Understanding business processes and job duties across the organization enhances the control environment and reduces risks. Further, it improves service delivery and support. This role requires applying technical solutions to business procedures and systems. Problem-solving skills. The ability to analyze, collaborate, and solve urgent technical and business challenges is required. This role integrates diverse technologies and organizational objectives and must be able to develop and implement solutions. Initiative. This position requires a self-starter who can identify needed actions and demonstrate passion and ownership of work – driving quality service delivery and results. Ingenuity. The ability to anticipate needs, optimize investments, identify new requirements, and implement creative solutions for business and control optimization in a highly dynamic environment. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual’s race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.