Jobs in Redditch Eng Gb

Operations Analyst

From $33,000/yr

Do you enjoy turning complex data into clear, actionable insight? Are you a problem-solver who enjoys improving reporting, forecasting, and operational performance? Do you enjoy working with operational teams to help them make better decisions? Yes? Then you may have the ideal role for you... working as our Operations Analyst within Customer Operations. This is a Redditch-based hybrid role, with a requirement to attend the office when required usually 3 days per week with flexibility to support operational reporting cycles and business needs. You’ll support the delivery of reporting and insight across Central Operations, working closely with the Forecasting and Analytics Manager. You’ll develop, maintain and improve management information, dashboards, forecasting models and analytical outputs that support workforce planning, operational performance and decision-making. You’ll produce accurate and timely MI covering performance, capacity, demand, productivity and SLA delivery, using tools such as Power BI and Excel. You’ll analyse operational data to identify trends, risks, opportunities and performance drivers, turning complex data into clear commentary and user-friendly outputs for a range of stakeholders. You’ll also support the move from manual reporting to automated, scalable solutions, contribute to data quality improvements, and work collaboratively with Operations, Planning \& Scheduling, Finance, HR and IT teams to understand reporting needs and data requirements. You’ll be a confident, self-motivated and analytical individual with strong attention to detail and a commitment to data accuracy. You’ll be comfortable working with data, managing multiple priorities and deadlines, and communicating insight clearly to both technical and non-technical audiences. For this role you’ll have experience in a Business Intelligence, MI, data analysis or reporting role, ideally within an operational or field-based environment. Practical experience with Power BI, Excel and Power Query is required, along with working knowledge of SQL/MySQL and DAX. Exposure to Python is desirable but not essential. When you join us, you’ll receive: * Salary: circa £33,000 depending on experience * 4% bonus, subject to achievement of targets * 25 days annual leave + Bank Holidays. * Group personal pension scheme of matched contributions between 5% and 6% * Life Assurance * Funded Training Sponsorship Scheme * Discounts, vouchers, and financial aid programs Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Junior Sister/Charge Nurse, Assessment

Job Purpose: To act as team leader for clinical staff. To be responsible for clinical and non-clinical management of a ward area in the absence of the Senior Sister / Charge Nurse. Key Duties: Operational Responsibilities Responsibilities for establishing and maintaining communication and relationship both internally and externally. Establish and maintain effective communication and foster good working relationships with all multidisciplinary teams, both internal and external. Provide and receive complex and / or sensitive information from patients and staff. For example, breaking bad news to patients, giving complex information about procedures and their outcomes, dealing with performance issues, holding staff meetings. Able to support and talk to distressed patients, visitors, and staff members. Responsible for cascading information to ward staff and chairing staff meetings from which minutes are provided. Make use of electronic internal / external mail and Internet systems as appropriate and necessary. Deal effectively with comments, complaints, or incidents that affect staff and users of the ward in accordance with complaints, risk management, or human resources procedures. Bring to the attention of the Senior Sister/Charge any factors which may adversely affect patient care or service provision. Report all serious incidents to the appropriate Manager / Director within 24 hours; these include Never Events, serious falls, and grade 3 or 4 pressure ulcers. Knowledge Skills \& Experience (Also See Person Specification) Be knowledgeable about the specific care requirements of patients who may be admitted to the area. Be knowledgeable about current infection control procedures and policies and ensure all staff and visitors adhere to these at all times. Be knowledgeable about the risks of infection and take responsibility for minimising cross infection within the clinical environment, assist in giving information and placing patients appropriately. Be knowledgeable about all aspects of diabetes care. Ensure that patient care is evidence based and that the patients journey is streamlined. Develop and implement patient pathways as directed.. Use a wide range of knowledge in determining at the time of assessment or admission, the most appropriate and safe patient pathway. Identify, assess, and act accordingly at any point on the pathway including discharge when patients are no longer meeting the agreed appropriate and safe patient pathway. Assess and act upon potential problems or issues to ensure a safe, effective environment for staff, patients, and visitors. Identify, analyse, and act upon staff situations when there is conflict and / or deviation from Trust or local policies and procedures. Identify, analyse, action and discuss with Senior Sister/ Charge Nurse as appropriate any change management issues that arise. Planning and organisational skills Assist in planning of duty rotas or alter planned rotas to ensure maximum service delivery, standards of patient care and human, and resource management. Use e-rostering as it becomes available. Assist Senior Sister / Charge Nurse by utilising available resources to ensure safe and effective patient care e.g. periods of unplanned staff absence and / or equipment failure. Be aware of Trust financial position and target objectives and ensure that ward area is as effective as possible in meeting these objectives. Work with the multi-disciplinary team to streamline care and shorten patient length of stay. Work with the multi-disciplinary team towards protocol led discharge for suitable patients. Participate in Directorate / Departmental Sisters meetings. Be involved in practice development and patient experience issues. Responsibilities For Patient Care Therapy \& Treatment Oversee set patient care programmes in accordance with agreed policies, using expert nursing experience and skills. Ensure that safe and effective nursing care is delivered, this to be in accordance with Trust policies and best practice guidelines, also Nursing \& Midwifery Council (NMC) Codes of Practice and guidelines. Act as a role model when carrying out and demonstrating demonstrating nursing care and procedures. Ensure all staff carry out all appropriate general risk assessments within 24 hours of admission document and plan care accordingly e.g. manual handling, pressure risks, slips trips and falls, nutrition. Ensure clinical staff assess the conditions of patients within the clinical area, ensuring that signs and symptoms are acted upon accordingly and in a timely fashion. Ensure clinical area staff effectively manage the admission, transfer, and discharge of patients while incorporating other relevant Trust policies, for example Patients Property. Ensure clinical area staff carry out appropriate nutritional risk assessments and follow current policies as indicated e.g. red tray policy, protected mealtimes. Ensure clinical area staff participate in delivery of meals to patients and take responsibility for monitoring and recording dietary and fluid intake for group of patients. Undertake nurse led services which will include autonomous nurse led discharge within defined protocols where appropriate. Supervision of, and participation in the discharge planning system and process and deal with speciality or complex plans of care by liaison with community nursing services and other agencies. Work with patients, carers / relatives, nursing and other healthcare professionals in secondary care to promote timely discharge, through appropriate discharge planning. Provide telephone advice to patients and / or their carers as appropriate. Provide expert advice and support to colleagues in the care and management of patients within speciality. Actively contribute to the health and well being of patients by promoting health through a number of methods e.g. healthy eating, exercise and smoking cessation. Ensure accurate, comprehensive contemporaneous and clear documentation of patients care. Ensure that own and others written reports are in accordance with Trust policy and NMC guidelines Be familiar with the policy for safe administration of prescribed therapies, including Medicines Management, Intravenous Therapy, Patient Group Directives, clinical guidelines for example Diabetes, Warfarin. Demonstrate the ability to safely monitor and provide care for the patient once therapies have been administered. Assist Senior Sister in ensuring audit documentation is kept up to date and collated as required. To include all the current audits for the KPI and CQuins such as timely nutrition assessments, pressure ulcer prevalence, numbers of slips, trips and fall etc. Recommend any necessary policy changes following audit by discussion with Senior Sister / Charge Nurse and once agreed to ensure their implementation. Assist Senior Sister / Charge Nurse in ensuring that staff participate in agreed research to benefit the departments development and patient care. Support the Senior Sister / Charge Nurse by providing regular reports on standards of cleanliness, quality of food provided for patients and staff, essence of care standards. Act as a senior and experienced nursing opinion in initiatives / policy decisions taking. Vision and Values: The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide values: Being open and honest, ensuring people feel cared for and showing respect to everyone. The full Job Description and Person Specification are uploaded in the supporting documentation section

Senior Radiographer, WRH

Key Tasks and Responsibilities: Clinical and Service Provision To work independently as a Radiographer to a high professional standard and performing a wide variety of examinations within protocol, ensuring patient safety and providing assistance and guidance to qualified and unqualified staff in order to maintain these standards. Effectively liaise with multi-disciplinary colleagues, patient and carers as required. Triage referrals from a variety of sources/manage clinical priorities according to agreed protocols, working practices and KPIs. Work autonomously to the standard set by the Directorate delivering individualised direct patient care. Can work within a team and where required lead a small speciality team in order to deliver effective direct patient care, managing workflow and prioritising patients. Maintain up to date clinical competence and the highest professional standards. Practice within a risk benefit framework, having regard to the Biological effects of Radiation and IRMER Legislation where appropriate. Ensure adherence to the pause and check and where required ensure that all generated images are appropriately and correctly labelled in line with trust requirements, Where appropriate escalate image findings and where necessary carry out additional or adaptation of imaging. Where there is a requirement, supply administer medicines within the legal framework and associated PGD. Provide a seamless high quality service from referral through to justification, authorisation, imaging and intervention. Use professional judgement to act as an advocate for the patient to ensure a patient focused approach to the delivery of care. Support and enable patients and carers to make informed decisions related to their examination, intervention and management. Escalate any concerns via the radiographic / professional structure as required. To ensure the agreed quality standards for imaging services are met in accordance with local and national KPIs as required. Report and raise concerns related to safeguarding, accessing advice and support as required, being conversant with trust policies for safeguarding including the assessment of mental capacity and consideration of deprivation of liberty and the application of the principles of PREVENT(counter terrorism awareness) Ensure effective and accurate verbal or written handover of patients between health care professionals. Ensure that high standards of all documentation are maintained with accurate complete and up to date information regarding patient care and are kept in accordance with trust and directorate standards and processes. Support the quality and standards of care provided by the team in clinical areas. Escalate any concerns to the appropriate line manager. To work within the HCPC standards of proficiency for Radiographers and standards of conduct, performance and ethics. Where required participate in rosters that incorporate extended 7 day working and work on different sites in accordance with service needs. Ensure that all equipment belonging to, and within radiology is operating safely. Report and stop the use of equipment where there is any risk to the patent, staff or itself. Report and defects malfunctions or faults to the appropriate manufacturer. Record all actions taken with respect to such equipment and notify your line manager or site lead of actions taken. Ensure the maintenance of safe, clean and tidy working environments, particularly the adherence of infection control procedures and promote and ensure the same among all staff. Expected to participate in role expansion where required. Demonstrate a flexible approach towards the hours and days of work, will participate in work and duties as required relevant to both the directorate and wider hospital. To participate in any out of hours rota already established or established in the future. Can where required undertake venepuncture and IV cannulation for administration of contrast media, IV flush and other maned medicines pertinent to departmental examination protocols in accordance with relevant PGD To deputise in the absence of the modality lead/deputy Take appropriate action to ensure the safety of patients and others. To report any accidents/incidents to a senior member of staff and on the DATIX system To play an active role in clinical governance and demonstrate through everyday practice. Be a RPS (with training) as required. Professional Leadership Support on the implementation and training of new techniques and equipment whilst ensuring that consistent competencies are achieved, signed off and documented in the appropriate way. Support where required to ensure appropriate staffing of an area, liaising with other areas of the department to ensure safe staffing levels are maintained. To support with organising cover for both in and out of hours shifts i.e. when unavoidable absence occurs at short notice etc., To escalate issues arising that impacts on service delivery to the modality leads and service managers. To support with risk assessments associated with service provision or changes in practice. Where relevant, observe and ensure adherence to IRR and IRMER in accordance with trust policies, procedures and local rules. Where appropriate ensure the radiation safety of all individuals, in relevant working environments in accordance with the current IRR When entitled to do so by the employer, undertake practitioner and operator roles within current IRMER and all amendments as appropriate to professional practice. Promote team working, build rapport and collaborative working practices with multi-disciplinary teams. Liaise with inter hospital departments and personnel across organisational and professional groups. Ensure effective communication and interpersonal skills with other disciplines and organisations. Act as a clinical role model demonstrating high standards of clinical practice and provide support and advice to other staff when necessary. Participate in supporting staff on induction and training with regards to competency sign off. Education Maintain skill in all areas of the trusts mandatory training by attending lectures and training sessions on manual handling, adult and paediatric resuscitation fire and security and data To participate in the training of others with regard to induction, orientation and continuous education of Radiographers, Radiology assistants, Assistant practitioners and student. Promote and develop a positive learning environment throughout the trust. Act as a mentor and assessor to staff members and students as required, providing educational advice and support. Undertake annual appraisal and personal development plans for staff within the team as required. Where required, provide staff training in equipment and consumable products associated with the care and treatment of patients, ensuring they are educated to understand the correct method of clinical assessment before using such items with patients. Provide support and guidance to all levels of departmental staff in all levels of their clinical role. Ensure that pre-registered students receive appropriate learning experience whilst allocated to the team. To attend professional training/development courses as appropriate to maintain own specialist knowledge and provide appropriate feedback. Maintain a personal CDP portfolio containing reflective practice and evidence of personal development in line with HCPC standards. To be responsible for own registration with the HCPC. To identify to your manager any known limitations within your professional competence. Audit and Research Participate in audit or research projects as required to ensure best practice. Assist in the test and evaluation of new equipment within the clinical area. Quality and safety Ensure compliance with trust mandatory training modules remains above 95% at all times. To participate in Quality assurance within the department and quality audits Participate in quality governance, observing at meetings as required, being involved in any quality improvement initiatives and ensuring all quality governance updates are read and adhered to. Ensure patient safety by escalating any risks with clinical staffing or service provision to your lead. Report any quality and safety issues immediately to quality and safety lead, modality lead Radiographer or Head of imaging. May be deployed to work in any part of the directorate/organisation should the need arise to ensure patient safety is maintained. Comply with latest IRMER and IRR requirements as well as the associated WHAT local rules. (in accordance with current IRMER regulations) and all safety procedures in place for MRI where applicable. Where required, measure quantities of Radioactivity with precision and calculate adjustments to compensate for Radioactive decay. Ensure appropriate decontamination procedures are in place and undertaken. (Nuclear Medicine) Safely and efficiently manipulate all medical equipment within the post holders are of expertise associated with the imaging and care of patients. Employees must, at all times carry out duties and responsibilities with due regard to the trusts equal opportunities policy. The post holder will be expected to promote and implement the trust equal opportunities policy. Maintain stock levels within the clinical area and compliance with stock rotation records. Finance, Information and Resources To ensure the effective use of resources, liaising with the modality lead where required. Liaise with modality lead in the requisitions of consumables where required and ensure appropriate levels of consumables are stored on site.