Patient Service Associate
Patient Service Associate, NUHS Diagnostics (Contract/Permanent)* Job ID: 3547 Job Function: Ancillary Institution: National University Health System Patient Service Associates (PSA) provide frontline counter services to patients. The PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers. Job Responsibilities: - Responsible for reception of all appointment and walk-in patients at the Diagnostics counters - Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors. - Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal - Registration of mammogram patients are done accurately via BSS portal, includin