Jobs in Greater Bristol Area United Kingdom

Account Manager

SBS is currently recruiting an Account Manager to be responsible for leading and managing the commercial, contractual and relationship aspects of allocated clients. The Account Manager will have responsibility for the client relationship at business line executive level, and will ensure overall account objectives are met, will develop accounts through existing channels to continually grow the business and identify new opportunities to grow the Sopra footprint. This is a highly visible and complex role, since the candidate will be managing key relationships, influencing client engagement and delivery performance as well as directing virtual teams so that client commitments are met. In addition, we expect to see significant growth from the assigned client base. Responsibilities * Accountability for the end-to-end client relationship * Client retention, growth through new business and expansion in existing clients * Maintain high levels of client satisfaction by addressing client issues * Account Strategies to monitor and drive client needs leading to new revenue opportunities * Share insight and knowledge with broader sales team to support the overall team objectives * Collaborative working across lines of business to deliver client needs and net new opportunities Qualifications * High integrity, business acumen, drive, and a desire to help clients win. * Experience of Account Management within financial services. * In-depth experience in navigating the sales process, even during adverse periods. * Working understanding of the financial services industry (particularly retail banking). * Ability to prospect into and manage executive level relationships throughout the sales cycle by building rapport and delivering compelling, persuasive propositions that yield significant return on investment. * Passionate about solving business problems through technology. * Clear and accurate written and oral / presentation skills in front of large teams of senior stakeholders. * Strong collaboration skills with a penchant for building cross-functional (deal) teams to deliver results which individually the stakeholders could not achieve. The role requires the following experience: * A proven track-record of success (and overperformance) in sales and account management. * Demonstrably capable of managing complex sales processes and converting opportunities to new business within existing clients in the financial services market. * Experience of managing contract negotiations with clients. * Knowledge of the retail financial services and an understanding of the solutions that address this market. * Ideally candidates would have worked and supported clients through digital transformations. Company Overview At SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems. As part of 74Software , we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance. Why SBS? At SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks. We offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks. Equal Opportunity Employer We are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.

Technical Architect

From $28/yr

Ready to grow your architectural expertise in a supportive team? Do you want to work alongside expert architects and grow your skills in a supportive, collaborative environment? Are you ready to take on projects to open new opportunities? If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a Technical Architect you'll contribute to software development projects, ensuring that the applications are efficient, performant and user-friendly. You’ll broaden your experience while connecting with experts across the practice, gaining and sharing insights, and benefitting from opportunities to grow your career. The role You’ll use your experience of defining and implementing software architectures using patterns and best-practice approaches to define detailed designs that form part of large enterprise-scale applications to meet our clients’ business outcomes. You’ll collaborate with colleagues and take your solutions through architecture governance and document architecture accurately and in detail. Responsibilities This role involves weekly on-site work, and you’ll be required to travel regularly to client locations across the UK. We’re looking for people who value in-person collaboration, enjoy building strong relationships, and are passionate about delivering solutions that make a real difference for our clients. Due to the nature of this role, you must either hold active Security Check (SC) clearance or be eligible and willing to undergo the clearance process. SC clearance is granted in line with UK Government security vetting requirements. Typically, applicants must have UK citizenship and have lived continuously in the UK for at least the past five years, with no single absence exceeding 28 consecutive days. Nationality and immigration status may also be considered as part of the vetting process. We are unable to progress applications from candidates who do not meet these requirements. If you are unsure whether you meet the eligibility criteria, we encourage you to review the guidance or discuss this with us before applying. We are recruiting for multiple positions, with opportunities available immediately and in the coming months. If you are interested in joining Opencast, we encourage you to apply. Essential experience To succeed in this role, you’ll have experience as a Technical Architect and be able to demonstrate, with tangible examples, that you can: * design and implement technical architecture for modern, enterprise-scale services using effective patterns and technology * explain end-to-end architecture and the rationale behind your design decisions to a range of stakeholders * take ownership of technical designs through their evolution and transition into service * work with non-functional requirements and architecture quality attributed such as performance, security, scalability and maintainability * apply strong software development knowledge, including programming concepts, modelling approaches (such as UML or C4) and delivery methodologies * break architecture into deliverable components and guide teams to implement solutions that meet user and business needs Essential consulting skills In addition to technical architect skills, there are essential core skills you’ll need to be an Opencast consultant. You’ll need to demonstrate how you: * work effectively with both business and technical stakeholders to provide technical direction and build consensus for your technical designs * take a methodical and considered approach to solving problems * take a collaborative and consultative approach * keep up to date with new and emerging technology trends and their practical application * deliver business outcomes and work effectively with colleagues During the interview process, we’ll ask questions to explore your experience across these areas. Desirable experience Some areas of experience are not essential but relevant to the role: * Knowledge of architecture frameworks (e.g. TOGAF, Zachman, Open Agile Architecture) * Experience of delivering digital services and familiarity with the GDS toolkit, including the Service Manual, Agile delivery phases and Service Assessments * An understanding of user-centred design and accessibility standards * Understanding of DevOps and in-life service management If you have this experience, please show it on your CV and we can talk about it in the interview. If you don’t have this experience please do still apply, as we can coach you in these areas if you join us. Salary £55,001 - £65,000 per annum What we offer A competitive package including a 7% employer pension contribution, share options, and a discretionary bonus. You’ll also benefit from 25 days’ holiday and access to 3 annual “life happens” days to support unexpected situations. We provide wellbeing support, ongoing professional development, volunteering opportunities, and the chance to be part of a genuinely supportive team. Where you’ll work This role requires regular on-site attendance at our HQ, hub offices, and client sites, as well as the ability to work from home. Applicants must be able to travel to offices and client sites across the UK as part of their normal working arrangements, as travel is essential for fulfilling the responsibilities of the role. We include you We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all. Interview Interviews will be conducted via Microsoft Teams. We’re happy to make adjustments to support your needs. Want to know more? Visit our website or email careers@opencastsoftware.com

Card & Payments Co-worker – Fixed term contract until May 2027

From $202/yr

Who we are: Triodos Bank is an award-winning sustainable bank and a leader in ethical finance across Europe. Our mission is to make money work for positive social, environmental, and cultural change. We offer a range of banking services - from current accounts to investments and savings - designed for people who want to use their money consciously. We only finance companies, organisations, and projects that benefit people and the planet. Our mission: * To create a society that prioritises human dignity and quality of life. * To enable individuals, institutions, and businesses to use money more consciously for the benefit of people and the environment. * To provide sustainable financial products and high-quality service. As a certified B Corporation, we are part of a global movement of businesses driving a new economy - one that is better for workers, communities, and the environment. The Opportunity We are recruiting a Card \& Payments Co-worker to join our Customer Services team at our Bristol Head Office. This is a full-time, fixed-term role until May 2027, with the possibility of extension. In this role, you will play a key part in ensuring smooth and compliant payment operations, delivering exceptional service to both external and internal customers while meeting regulatory and performance standards. Hybrid working arrangements are available following successful completion of onboarding and competency sign-off, requiring a minimum of 2 days per week in our Bristol office (with flexibility to work from home on other days, based on business needs). The first 4–6 weeks will be fully office-based for training and induction. Key Responsibilities: * Work to achieve SLAs and KPIs ensuring timely completion of daily workflows. * Deliver high-quality customer service to internal and external stakeholders, ensuring efficient and compliant payment processing. * Follow and maintain up-to-date payment processes, adhering to regulatory requirements and internal governance. * Manage a structured daily workplan, escalating any issues that may impact deadlines or controls. * Handle customer follow-ups for complex payment queries or when additional information is required. * Propose process improvements to enhance efficiency and compliance. * Ensure all work aligns with banking regulations and best practices. * Manage customer complaints in line with FCA guidelines, ensuring they are recorded and resolved promptly. * Collaborate effectively with internal teams and customers to ensure smooth payment operations. * Maintain high standards of accuracy, control awareness, and record keeping What We Are Looking For: We are seeking a detail-oriented professional with experience in payments, finance, banking, or a regulated financial services environment. The ideal candidate will have: * Experience or knowledge of UK payment schemes (e.g., Faster Payments, BACS, CHAPS) and payments operations, including risk management and controls to ensure compliance and operational resilience. This is essential to success in the role. * Strong organisational skills, with the ability to manage multiple tasks under tight deadlines. * A proactive mindset, with a commitment to continuous improvement. * A customer-focused approach, with excellent communication skills. * The ability to adapt to changing priorities while maintaining high standards. If you thrive in a fast-paced, regulated environment and are passionate about delivering efficient payment services, we’d love to hear from you. What We Offer: * Salary Range: £27,500-£31,000 (depending on experience). * A supportive, inclusive workplace where diversity is valued. * The opportunity to contribute to sustainable banking and make a positive impact. Diversity \& Inclusion: We are committed to diversity and inclusion and encourage applications from underrepresented and neurodiverse candidates. If you feel you could add value to this role - even if you don’t meet every requirement - we’d still love to hear from you. Triodos Bank reserves the right to close this vacancy once sufficient applications are received. If this opportunity interests you, we encourage you to apply as soon as possible. Closing date 04/06/2026