Senior Business Analyst – IT \& Change Reports to: Programme Manager Function: Change Grade: 12 Role Purpose As a Senior Business Analyst, you’ll shape and deliver key Protection-focused change across the organisation. You’ll translate business goals into clear, actionable requirements and ensure every change initiative creates real value for customers, advisers, and the business. Role Summary You’ll lead end-to-end discovery and analysis on complex change projects—defining problems, designing future-state processes, and ensuring solutions are robust, customer-centric, and aligned to strategy. You’ll bring structure, challenge, and insight to delivery while supporting continuous improvement and mentoring others within the Change team. What You’ll Do * Lead Requirements \& Analysis – Own requirements gathering, documentation, and validation across stakeholders. * Optimise Processes – Analyse current processes, identify gaps, and design improved future-state workflows. * Produce Clear Documentation – Create business requirements, process maps, and user stories that are concise, accurate, and easy to understand. * Drive Stakeholder Engagement – Build strong relationships, facilitate workshops, and communicate analysis outputs effectively. * Support Business Readiness – Identify non-IT readiness needs and help teams prepare for successful implementation and go-live. * Champion Continuous Improvement – Promote best practice, enhance BA frameworks, and coach junior analysts. What You’ll Bring * 5+ years of BA expertise in requirements, process mapping, problem definition, and creating high-quality artefacts. * 5+ years in Protection (Life Insurance) with strong knowledge of underwriting, quote-and-apply journeys, adviser channels, regulation, and Protection lifecycle nuances. * Strong change delivery background across Agile and Waterfall environments. * Confidence with BA tools and platforms including Visio, Jira/Confluence, DevOps, and data tools such as Excel/Power BI. * Excellent stakeholder management—skilled at influencing, facilitating workshops, and navigating complexity across internal teams and third parties. OneFamily are an award-winning financial services company, providing products and services that help modern families thrive. We believe that finance isn’t just personal. Every decision you make affects the people you care about most. That’s why we believe in creating products for modern families: the dual parents, the divorced, the single parents, the live-in grandma and the mate that your kid calls ‘Uncle’ - whatever family means to you. HR: hrhelpdesk@onefamily.com Head Office Phone: 0800 373010 Head Office: 16-17 West St, Brighton BN1 2RL
Locations Brighton, United Kingdom / Glasgow, United Kingdom / Edinburgh, United Kingdom / Bristol, United Kingdom Country United Kingdom Contract type Permanent Work pattern Part Time, Full Time Market Energy Discipline Business development Job ref 13293 Recruiter contact Maria Marchidan Location/s: Brighton, Edinburgh, Glasgow, or Bristol; UK Recruiter contact: Maria Marchidan Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission and distribution networks. Together we provide integrated engineering and project management services across the project lifecycle, from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we are helping to deliver the energy transition globally. Overview of the role Owing to continued growth and high demand for our services, we are looking for a Renewables and BESS Portfolio Manager in the UK and Ireland. The Renewables Portfolio Manager is ideally an engineer or other technically educated professional. A dynamic person with entrepreneurial and business management spirit, and willingness to develop and grow our Renewables and BESS business in the UK and Ireland, engaging with clients, winning new projects, securing contracts and creating long-standing relationships. The Renewables and BESS Portfolio Manager shall have leadership and charisma, a person capable of motivating the team and attracting further staff to join our team. This person shall have good knowledge of the renewables and BESS industry and the market in Ireland and the UK, main stakeholders, potential customers, competitors, etc. As a Renewables and BESS professional within Mott MacDonald you will provide technical support to a wide variety of stakeholders including developers, investors, contractors, and financing institutions. The role is varied in its nature and will include working on a range of regional and international renewable projects providing: Owner's engineering, construction supervision and design services Technical advisory and due diligence for lenders, developers and investors Concept and FEED design engineering Feasibility studies By joining our team, you will have access to the largest, most exciting and innovative assignments in the UK and Ireland, as well as globally. The work is extremely varied, as will be your role. You will be working within a strong renewables and BESS energy team and with other discipline professionals delivering prestigious projects. Candidate Specification Essential: Established network with developers on renewables and BESS for the UK and Ireland A bachelor's degree in engineering (electrical, mechanical, civil, or industrial) or a related field; a master's degree is preferable but not required Dynamic person with entrepreneurial and business management spirit, and motivation to develop the renewables and BESS business User-level office suite skills, particularly Excel, Word, Project, PowerPoint and SharePoint Extrovert personality eager to engage with clients and partners, win new projects and create long-standing relationships Good knowledge of the renewable and BESS energy industry, and in particular the markets in Ireland and the UK Leadership and charisma, a person capable of motivating the team and attracting further staff to join our team. Demonstrable understanding of people motivation and situational guidance styles Experience in people or portfolio management in a consultancy environment, and in a client-facing role Evidence of technical capabilities, self-motivation, ability to use own initiative, and a flexible or problem-solving approach Experience of working within a multidisciplinary and multicultural engineering environment Ability to communicate clearly and concisely in English, both verbally and in writing Excellent interpersonal and communication skills. Ability to explain technical issues to non-engineers, including clients Desirable: Demonstrable experience in project management Working experience on renewable energy projects, either wind or solar, ideally as Owner's Engineer, otherwise as Technical Advisor or Lenders' Technical Advisor Able to express and communicate technical aspects to a non-technical audience Ability to produce and review technical reports for clients Ability to lead, chair and present at meetings Other languages We are actively recruiting a diverse workforce that is reflective of the communities we serve. We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds. #LI-MM2 UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at reasonable.adjustments@mottmac.com and we will talk to you about how we can support you. We offer some fantastic benefits including: Financial wellbeing We match employee pension contributions between 4.5% and 7%. Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary. Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury. Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing. As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership Our employee ownership model means no external investors, just us, creating a culture of shared success. Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses. As your career grows, so does your stake, recognising your long-term impact and contribution. Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future. For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing Private medical insurance for all UK colleagues. Health cash plan to support you with every day health costs and treatments. Access to Peppy, providing free support from menopause experts for all UK colleagues. A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family. Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme. Holiday entitlement increased to a minimum of 35 days after 5 years’ service. Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave. Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay. Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development Primary annual professional institution subscription. A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities. * Make a difference within our communities through our social outcomes.
Description Carpenter Box is proud to be part of the Sumer Group. We are chartered accountants, tax, and business advisers based in the South East. Our culture is built on collaboration, innovation, and professional excellence, where every team member is encouraged to grow, contribute, and make a real difference. We are seeking an experienced and commercially minded General Practice Partner, or an established director seeking their next step, to join our growing business. You will be an accounting professional with prior experience in audit and tax, with a primary specialism in accounts preparation. We combine the strength of a leading regional practice with a progressive, forward-thinking culture, offering a compelling platform for someone with ambition who is looking to make a real impact.### Key Responsibilities You will take ownership of key areas to drive success for both the business and its clients: Manage, develop and grow a diverse client portfolio, including large technically complex clients, delivering innovative solutions and acting as a trusted business advisor. Ensure efficient, high-quality service delivery with a focus on risk management and adopting digital tools. Inspire and mentor teams, fostering a collaborative, inclusive culture and developing others. Lead business development activities, building a strong pipeline and promoting cross-service collaboration. Strengthen client relationships through tailored offerings and proactive engagement with professional networks. Drive strategic initiatives to enhance firm growth, ensuring work is priced effectively and margins are maintained. Accountable for proactively managing your own and the team's WIP, fees, and lock-up targets. ### About You We are seeking candidates who demonstrate the following: ACA or ACCA qualified with significant experience in a senior leadership role. Proven ability to manage and grow a client portfolio. Strong track record in business development and relationship management. Experienced in leading and inspiring high-performing teams. Strategic thinker with commercial acumen, adept at delivering innovative results. Experience of working within a matrix structure or medium-sized organisation would be advantageous. Commercial mindset, with a keen focus on delivering value and driving results. Excels in problem-solving and decision-making, with the ability to cut through complexity and make things happen. Is results-oriented, self-motivated, and driven by strategic thinking. ### Belong @ Sumer At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process. Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all. ### About Carpenter Box Welcome to Carpenter Box, one of the largest independent firms in the South East. We have a headcount of over 250 staff across our offices in Worthing, Crawley, Brighton, Chichester, Portsmouth and London. We’re always looking for motivated and excited people who share our values to help us serve our expanding client base and grow our exceptional practice.
Description Carpenter Box is proud to be part of the Sumer Group. We are chartered accountants, tax, and business advisers based in the South East. Our culture is built on collaboration, innovation, and professional excellence, where every team member is encouraged to grow, contribute, and make a real difference. We are seeking an experienced and commercially minded General Practice Partner, or an established director seeking their next step, to join our growing business. You will be an accounting professional with prior experience in audit and tax, with a primary specialism in accounts preparation. We combine the strength of a leading regional practice with a progressive, forward-thinking culture, offering a compelling platform for someone with ambition who is looking to make a real impact.### Key Responsibilities You will take ownership of key areas to drive success for both the business and its clients: Manage, develop and grow a diverse client portfolio, including large technically complex clients, delivering innovative solutions and acting as a trusted business advisor. Ensure efficient, high-quality service delivery with a focus on risk management and adopting digital tools. Inspire and mentor teams, fostering a collaborative, inclusive culture and developing others. Lead business development activities, building a strong pipeline and promoting cross-service collaboration. Strengthen client relationships through tailored offerings and proactive engagement with professional networks. Drive strategic initiatives to enhance firm growth, ensuring work is priced effectively and margins are maintained. Accountable for proactively managing your own and the team's WIP, fees, and lock-up targets. ### About You We are seeking candidates who demonstrate the following: ACA or ACCA qualified with significant experience in a senior leadership role. Proven ability to manage and grow a client portfolio. Strong track record in business development and relationship management. Experienced in leading and inspiring high-performing teams. Strategic thinker with commercial acumen, adept at delivering innovative results. Experience of working within a matrix structure or medium-sized organisation would be advantageous. Commercial mindset, with a keen focus on delivering value and driving results. Excels in problem-solving and decision-making, with the ability to cut through complexity and make things happen. Is results-oriented, self-motivated, and driven by strategic thinking. ### Belong @ Sumer At Sumer, we are committed to fostering an inclusive and diverse work environment, not just as buzzwords, but as the heartbeat of our team. Our recruitment practices reflect this commitment, welcoming individuals from all backgrounds. We prioritise creating an environment where every candidate feels respected and supported throughout the hiring process. Everyone is unique and we understand that each individual may have distinct needs to showcase their best selves during interviews. Our commitment is to offer personalised support for all. ### About Carpenter Box Welcome to Carpenter Box, one of the largest independent firms in the South East. We have a headcount of over 250 staff across our offices in Worthing, Crawley, Brighton, Chichester, Portsmouth and London. We’re always looking for motivated and excited people who share our values to help us serve our expanding client base and grow our exceptional practice.