Account Manager
From $29,500/yr
At HGV Direct Ltd, we pride ourselves on providing exceptional service and a comprehensive range of products to our customers. Our mission is to drive business growth through innovation and dedication. We are currently seeking a dynamic and driven Sales Account Manager to join our team and contribute to the success of our branch. Key Responsibilities: * Maximise Business Growth: Develop and enhance new and existing business relationships to meet branch turnover and Gross Profit margin objectives. * Customer Engagement: Maintain a regular call schedule within a designated area, ensuring professional and friendly interactions with both colleagues and customers. * Market Insight: Gather and report information on market and competitor activity to your line manager, using this data to drive sales strategies. * Sales Growth: Increase sales and the number of active customers, opening a minimum of 2 new accounts every month. * Customer Account Management: Manage all aspects of current customer accounts, ensuring their needs are met and feedback is communicated to the Branch Manager. * CRM Reporting: Maintain accurate and consistent CRM reporting, ensuring your time is used effectively. * Training and Development: Attend relevant training courses and work with suppliers on the latest product releases to stay informed and communicate updates to customers. * Debtors and Administration: Assist in chasing outstanding debts, manage SOL accounts, and oversee returns, credits, warranties, and surcharges to ensure prompt account payments. Key Accountabilities: * Develop an in-depth knowledge of the company's product and service range, effectively communicating this to the customer base. * Maintain a smart and clean appearance, both personally and for your company vehicle. * Work closely with the Branch Manager to achieve branch margin targets. * Be punctual and travel directly to your customers. What We Offer: * Competitive salary and performance-based incentives. * Opportunities for professional development and career growth. * A supportive and collaborative work environment. * Comprehensive training programs to enhance your skills. Requirements: * Proven experience in sales, preferably within the automotive or commercial vehicle industry. * Strong communication and relationship-building skills. * Ability to analyse market trends and competitor activity. * Proficiency in CRM software and reporting. * A proactive and results-driven mindset. Job Type: Full-time Pay: £29,500.00-£32,000.00 per year Benefits: * Company pension * On-site parking * Sick pay Experience: * Parts Sales auto-industry: 1 year (required) Willingness to travel: * 75% (required) Work Location: On the road