Helpline Consultant Jobs

2 open positions found · Salary range: From $35,150

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Helpline Consultant

Are you a customer service professional with a knack for problem-solving? We are seeking dedicated Helpline Consultants to join a well known company in Adelaide CBD. In this role, you will provide high-quality support to members regarding superannuation products, legislative issues, and online systems. Role Highlights ... - Pay Rate: $35.15 per hour + 12% super. - Contract Duration: 6 months. - Training: Comprehensive 1-month training program provided. - Flexible Working: After 3 months of full-time office-based work, you will transition to a hybrid work model dependent on competency. Key Responsibilities - Member Support: Handle 25–35 calls per day, providing general advice on corporate funds and retail products. - Problem Solving: Assist members with enquiries regarding account management, hardship, and online services. - Collaboration: Work closely with the Administration and Financial Advice teams to ensure seamless member service. - Technical Assistance: Use Windows XP and interne

Strong oral and written com...ResilienceBuilding rapport with inter...
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View Helpline Consultant
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Helpline Consultant

Well known companyAdelaide CBD

From $35,150/yr

Are you a "people person" who thrives in a fast-paced environment? Do you pride yourself on solving problems before they even become problems? If you live near North Plympton and are looking for a role that balances professional growth with a great work-life schedule, we want to meet you!The RoleAs the face and voice of our team, you won’t just be answering phones—you’ll be creating great experiences for our customers. You will be the primary point of cont Are you a "people person" who thrives in a fast-paced environment? Do you pride yourself on solving problems before they even become problems? If you live near North Plympton and are looking for a role that balances professional growth with a great work-life schedule, we want to meet you!The RoleAs the face and voice of our team, you won’t just be answering phones—you’ll be creating great experiences for our customers. You will be the primary point of cont Internal Sales – Trade & Rural SteelBuild Your Career with an Adelaide Industr

customer serviceproblem-solving
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