Clinical Application Specialist (PACS Admin/Cardio/Ortho)
From $70,000/yr
Join a Tech Company Making a Difference In Healthcare At Sectra, we are proud to be a market leader in medical IT and secure communications. Our solutions empower healthcare providers to deliver optimized patient-centered care and protect some of the world’s most sensitive information. Our scalable and innovative enterprise imaging platforms allow healthcare organizations to expand across various specialties, while our secure communication systems provide unparalleled data protection. Together, we enable our customers to fulfill their critical missions and positively impact patient outcomes globally. About The Role In this role, you’ll work directly with customers to understand their workflows, configure and deploy Sectra applications, and provide ongoing application support. You’ll also train clinical teams, assist during go-live, and help troubleshoot and optimize solutions after implementation. Key Responsibilities As an Application Specialist, you will: * Work with customers to understand their clinical workflows and application needs. * Configure, test, and deploy Sectra applications in partnership with project and technical teams. * Support application implementation and go-live activities, both remotely and on-site. * Analyze and troubleshoot application and workflow issues, partnering with technical teams when needed. * Help customers optimize their use of Sectra applications after deployment. * Deliver application training to end-users, administrators, and other end users. * Develop training materials and documentation tailored to customer workflows. * Gather user feedback and share insights with internal teams to support product and process improvements. * Keep project managers informed of application activities, progress, and issues. * Travel to customer sites as needed, up to 80%. , What You Need To Success Basic Qualifications: * Experience in cardiology or orthopaedic clinical workflows, with an interest in applying that knowledge to medical imaging technology. * Experience supporting, implementing, or serving as a key user of PACS or other clinical imaging applications. * Ability to analyze workflows and translate customer needs into application configuration and training. * Strong troubleshooting and problem-solving skills. * Confidence training and supporting a range of clinical and technical users. * Strong communication, organization, and customer service skills. * Ability to work independently while collaborating with customers and cross-functional teams. Preferred Qualifications * For a cardiology focus: Experience with echocardiography workflows, measurements, or measurement mapping. * For an orthopaedic focus: Experience with orthopaedic templating, surgical planning, or related imaging workflows. * Experience configuring or deploying PACS applications. * Experience as a PACS Administrator, SuperUser, or clinical application specialist. * Familiarity with Sectra applications. * Experience supporting go-lives and troubleshooting applications in a customer environment. * A relevant certification, such as CIIP, ARRT, ARDMS, or CCI, depending on your clinical background. What We Offer At Sectra, we blend the agility and excitement of a startup with the stability and global experience of a well-established brand. We foster a culture that values innovation, collaboration, and employee well-being. When you join us, you can look forward to: * Competitive salary based on experience and qualifications ($70,000 - $90,000). * Performance-based incentives and recognition programs. * Generous benefits package, including medical, dental, vision, 401K matching, paid parental leave, and more. * Comprehensive training and professional development opportunities. * A diverse and inclusive workplace where your contributions will make an impact. * A chance to work with cutting-edge technology in an environment focused on making a meaningful difference in healthcare. Why Sectra? By joining Sectra, you’ll be part of a team that delivers real value to society, providing solutions that improve patient care, increase healthcare efficiency, and enhance cybersecurity. Our employees are driven by purpose and united by a passion for delivering excellence. Ready to Apply? If you’re excited to leverage your expertise in a role that directly contributes to better healthcare outcomes, we’d love to hear from you! We recruit on an ongoing basis, and the goal is for the right candidate to start as soon as possible. Sectra is an equal opportunity employer and committed to fostering an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, veteran status, or any other characteristic protected by law.