Business Development Manager
Job Title: Business Development Manager Location: Phoenix, AZ Reports To: Franchise Owner Job Type: FullTimePosition Overview: The Business Development Manager at Content Recovery Specialists (CRS) - plays a key role in driving local business growth by acquiring new clients, nurturing strategic relationships, and expanding market presence in the contents restoration industry. This role is ideal for a motivated sales professional who excels in building partnerships within the restoration, insurance, and property management sectors. The ideal candidate is results-driven, relationship-oriented, and skilled in strategic sales execution and networking. Key Responsibilities1. Lead Generation \& Client Acquisition Identify and target potential clients such as restoration contractors, insurance adjusters, agents, and property managers. Work with the business owner to drive strategy Capture and develop relationships with Restoration and Mitigation Companies (Fire, Mold, Water etc..) in the Austin area Actively pursue opportunities through cold calling, networking, and attending local industry events. Present CRS services professionally using approved marketing and sales materials. Ability to take notes and keep the CRM Hubspot updated with daily meetings and events 2. Local Market Sales \& Growth Develop and implement a local sales strategy to meet or exceed revenue goals. Collaborate with the franchise owner and team to align business development efforts with overall goals. Execute marketing initiatives that increase brand visibility and generate qualified leads. 3. Client Relationship Management Build and maintain strong, long-term relationships with restoration and insurance professionals. Provide responsive client support to ensure satisfaction and repeat business. Conduct regular follow-ups and track communications in the CRM system for transparency and efficiency. 4. Networking \& Community Engagement Represent CRS at industry and community events including trade shows, golf outings, BNI meetings, and Chamber of Commerce functions. Proactively expand local professional networks to identify new business opportunities. 5. Negotiation \& Closing Negotiate contracts and service agreements that support profitability and growth. Work with the franchise owner to review and finalize client agreements. 6. Market Intelligence Stay informed about market trends, competitors, and emerging opportunities. Provide ongoing feedback and insights to the franchise owner to inform business strategy. Qualifications Bachelor’s degree in Business, Marketing, or related field (preferred). 2–4 years of experience in sales, business development, or account management — ideally within the restoration, insurance, or related industry. Strong understanding of local market dynamics and client needs. Excellent communication, presentation, and negotiation skills. Self-starter with the ability to work both independently and collaboratively. Preferred Skills Experience working with insurance adjusters, restoration contractors, or property managers. Familiarity with insurance claims and property restoration processes. Experience within a franchise business environment (a plus). Compensation \& Benefits Competitive base salary plus commission Working Conditions Local travel required for client visits, networking, and events. Occasional evening or weekend availability may be needed for community or industry events. Job Type: Full-time Pay: $45,000.00 - $100,000.00 per year Work Location: In person