Case Coordinator
Bilingual Case Coordinator / Legal Liaison (Spanish–English) Valhalla Health $23–$28/hour | Full-Time Valhalla Health is a specialized health services organization working closely with law firms, medical providers, and patients involved in personal injury and complex care cases. We are seeking a bilingual (Spanish–English) Case Coordinator with paralegal or case management experience to serve as a key communication bridge between law firms, patients, and our internal clinical team. This role is ideal for someone who is organized, calm under pressure, professional on the phone, and comfortable navigating legal-medical conversations. What You’ll Do Legal \& Case Coordination Communicate directly with law firms, paralegals, and case managers Handle billing questions, scheduling coordination, documentation follow-ups, and general case status updates Track case communications and ensure accurate, timely responses Escalate complex issues appropriately while maintaining professionalism Patient Communication Speak with patients by phone (English \& Spanish) regarding: Scheduling Appointment questions General service explanations (non-clinical) Provide reassurance and clear guidance while maintaining boundaries Ensure patients understand next steps and expectations Administrative Support Maintain organized records of communications and case notes Support internal workflows between operations, billing, and clinical teams Assist with documentation requests and routine follow-ups What We’re Looking For Required Fluent in Spanish and English (spoken and written) Experience as a paralegal, legal assistant, case manager, or similar role Strong phone communication skills and professional demeanor Comfortable handling multiple conversations and priorities High attention to detail and follow-through Preferred (Not Required) Experience in personal injury, medical-legal, or healthcare coordination Familiarity with billing questions, liens, or legal-medical workflows Experience working with attorneys or law firms Compensation \& Benefits $23–$28 per hour, depending on experience Full-time position Stable, long-term role with growth opportunity Professional, respectful work environment Direct exposure to legal, healthcare, and operations leadership Why Valhalla Health We operate at the intersection of law, medicine, and patient care. Our team values clarity, accountability, and professionalism. This role is critical to ensuring smooth communication and strong relationships with the law firms and patients we serve. If you’re bilingual, organized, and comfortable in legal-medical conversations—we want to hear from you. Pay: $23.60 - $28.43 per hour Expected hours: 35.0 – 45.0 per week Work Location: Hybrid remote in Lehi, UT 84043