Complex Care Coordinator
Complex Care Coordinator As a care coordinator, you will be planning and rostering care staff into shifts and ensure that the care workers and nurses that are responsible for delivering care and support on a day-to-day basis attend their shifts as planned. About the role * The care coordinator will organise rotas a month in advance for the complex care clients. * Building and developing strong relationships with staff members (carers and nurses) * Building and developing strong relationships with clients * Obtaining staff availability * Communicate with staff and clients in a respectful, professional, and friendly manner. * On call responsibility About you * You will have strong communication skills both over the phone and via written communication. * You will be a problem solver, quick thinker and solution driven. * You will have worked in care and ideally will have coordination experience within either domiciliary or complex care. * You will have the right to work in the UK and a full UK driving licence. What’s on offer for the Care Coordinator? * Salary of £26,667 increasing after probation period to £30,000 * Mon to Fri 9am – 5pm, plus on call to include some weekends and 1 evening / morning per week (1700 – 2300/0600 – 0900) * Office based – Whitstable * 25 days AL plus the bank holiday and a day off on your birthday. * Enhanced sick pay. * Employee Assistance Programme. * Free DBS. * Pension contributions. * Frequent social events. * Access to discounts on goods and services offered by third parties. * Excellent career development opportunities. SHCHOJ Benefits * Choice of day, night and weekend shifts * Blue light card - we’ll pay for it. * Reflecting the hard work that you do. * Earn a £50 voucher for every friend you refer who joins our team. * Thorough paid training and supported induction, with annual paid refreshers. * We help you save for Christmas. * Wellbeing support including up to 6 face-to-face counselling sessions. * In-house wellbeing team to support you. * 24/7 live chat and video calls with trained counsellors, and free financial and legal advice. * We reward Employees of the Month with a £100 voucher. * Employee events throughout the year, including fish and chips on the beach. * Consistent support from our team of Nurses and Field Care Supervisors. * In-house womens health support. * Accumulate holiday pay as you work. * Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party. * 25 days annual leave, plus bank holidays and your birthday! * Two Volunteer Days per year, to support local charities and initiatives.