Jobs at Saviynt

Senior Customer Success Manager - DACH

Renewal Specialist

Saviynt is a leading provider of intelligent identity and access governance solutions. Our cloud-native platform helps enterprises manage digital identities, secure privileged access, and ensure continuous compliance. We work with global customers to enable secure digital transformation and zero trust frameworks. We are hiring Renewal Specialist who will be responsible for managing and executing renewal transactions across Saviynt’s global customer base. This role plays a critical part in securing recurring revenue, supporting customer success, and contributing to our long- term customer relationships. The Renewal Specialist will collaborate closely with Sales, Customer Success, Legal, and Finance to ensure timely and accurate renewals. ### WHAT YOU WILL BE DOING: Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals. Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers. Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments. Identify upsell, cross-sell, and co-terming opportunities during the renewal process. Ensure compliance with pricing guidelines, contractual obligations, and approval policies. Forecast renewal bookings and maintain accurate renewal data in Salesforce. Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals. Monitor at-risk accounts, flag churn risks early, and support customer retention strategies. Maintain detailed records and documentation for audits and compliance. Support continuous process improvements and system enhancements related to the renewals lifecycle. ### WHAT YOU WILL BRING: 3–4 years of experience in SaaS renewals, sales operations, customer success, or a account management. Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.). Excellent communication and negotiation skills, with the ability to influence customer decision-making. Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously. Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar. Collaborative mindset with a customer-first attitude. Bachelor’s degree in business, Finance, or work experience. Preferred Skills:- Experience working in cybersecurity, identity management, or enterprise software environments. Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets. ### WHY JOIN SAVIYNT? Work with cutting-edge technology in the identity governance space. Be part of a fast-growing, innovative company with global reach. Enjoy a collaborative culture focused on growth, integrity, and customer success. Competitive compensation, equity, and benefits.

Sales Enablement Specialist – SDR & CSM Focus

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. Reporting to the Director of Sales Enablement, this role is responsible for the tactical execution and operational support of enablement programs, specifically focused on empowering our Sales Development Representatives (SDRs) and Customer Success Managers (CSMs). This role is ideal for someone who is highly organized, detail-oriented, and passionate about enabling sales teams by ensuring they have the right resources, tools, and support to succeed. The Sales Enablement Specialist will work closely with Sales, Marketing, Product, and Revenue Operations to support the execution of high-impact enablement initiatives. The Sales Enablement Team at Saviynt empowers our internal sales ecosystem with strategic enablement programs that foster knowledge, skills, and engagement to drive revenue growth. We develop comprehensive enablement frameworks that equip sellers with the tools, training, and insights needed to effectively communicate Saviynt’s value, accelerate deal cycles, and improve customer outcomes. ### WHAT YOU WILL DO + Enablement Training \& Ongoing Support: + Develop and execute comprehensive enablement programs, including onboarding and ongoing role-based training, tailored for SDRs and CSMs in close partnership with CS and SDR leadership. + Coordinate and support ongoing training sessions, monthly updates, and role-based enablement programs. + Track training completion rates and maintain dashboards to ensure high engagement and continuous learning. Regularly sharing insights with CS and SDR leaders. + Content Management: + Assist in the curation and governance of playbooks, battlecards, competitive insights, and other training materials based on input and feedback from CS and SDR leadership and frontline managers. + Support content governance and lifecycle management, ensuring that outdated or irrelevant resources are archived or updated. + Drive best practices for content utilization, optimizing searchability and relevance for CSMs and SDRs. Proactively surfacing gaps or needs back to CS/SDR leadership. + Operational \& Administrative Enablement Support: + Serve as a first point of contact for SDR and CSM teams needing assistance with enablement tools, training resources, or content access. + Manage scheduling and logistics for enablement programs, webinars, and sales training sessions. + Partner with CS and SDR leadership to formalize and continuously refine onboarding for SDRs and CSMs ensuring a consistent high quality onboarding experience for SDRs and CSMs. + Provide technical and administrative support for sales enablement tools, assisting with system updates, troubleshooting, and reporting. + Maintain and update sales enablement resources, ensuring sellers have one-stop access to enablement resources. + Act as a connector between the centralized enablement function and CS/SDR leadership, ensuring field feedback is captured, prioritized, and actioned. + Data Analysis \& Reporting + Track and report on enablement metrics, including training completion rates, content engagement, and tool adoption for CS and SDR teams. + Provide insights on content effectiveness and training impact, helping refine enablement programs over time in partnership with CS and SDR leaders (example, tying enablement back to activity, pipeline, adoption, renewal, and expansion metrics where possible). + Assist in surveying sales teams to gather feedback on enablement programs, ensuring ongoing improvements. Socializing key learnings with CS and SDR leadership to inform strategy, coaching, and resourcing decisions. ### WHAT YOU BRING + 2+ years of experience in sales enablement, sales operations, marketing, and/or training \& development. Experience working with SDRs and CSMs is a plus. + Experience working with sales enablement tools (e.g., Highspot, Showpad, or similar), pipeline tools (Zoominfo, LinkedIn Navigator, etc.) and CRM systems like Salesforce and Gainsight. + Strong organizational and project management skills, with the ability to prioritize multiple tasks and meet deadlines. + Excellent written and verbal communication skills, with the ability to create clear, structured training and enablement content. + Analytical mindset, with experience tracking enablement KPIs, reporting on program effectiveness, and driving data-driven improvements. + Self-starter mentality, capable of working independently while effectively collaborating with cross-functional teams. + Proven experience partnering with GTM leaders (e.g., VP/Director of Customer Success, SDR leadership) to translate strategy and priorities into concrete enablement initiatives. + Experience working in B2B SaaS, cybersecurity, or technology sales environments is a plus. + Familiarity with Command of the Message and/or MEDDPICC methodologies is a plus. + Ability to create engaging short-form video content is a plus. If required for this role, you will: Complete security \& privacy literacy and awareness training during onboarding and annually thereafter Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): > Data Classification, Retention \& Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Sales Enablement Specialist – SDR & CSM Focus

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com. Reporting to the Director of Sales Enablement, this role is responsible for the tactical execution and operational support of enablement programs, specifically focused on empowering our Sales Development Representatives (SDRs) and Customer Success Managers (CSMs). This role is ideal for someone who is highly organized, detail-oriented, and passionate about enabling sales teams by ensuring they have the right resources, tools, and support to succeed. The Sales Enablement Specialist will work closely with Sales, Marketing, Product, and Revenue Operations to support the execution of high-impact enablement initiatives. The Sales Enablement Team at Saviynt empowers our internal sales ecosystem with strategic enablement programs that foster knowledge, skills, and engagement to drive revenue growth. We develop comprehensive enablement frameworks that equip sellers with the tools, training, and insights needed to effectively communicate Saviynt’s value, accelerate deal cycles, and improve customer outcomes. ### WHAT YOU WILL DO + Enablement Training \& Ongoing Support: + Develop and execute comprehensive enablement programs, including onboarding and ongoing role-based training, tailored for SDRs and CSMs in close partnership with CS and SDR leadership. + Coordinate and support ongoing training sessions, monthly updates, and role-based enablement programs. + Track training completion rates and maintain dashboards to ensure high engagement and continuous learning. Regularly sharing insights with CS and SDR leaders. + Content Management: + Assist in the curation and governance of playbooks, battlecards, competitive insights, and other training materials based on input and feedback from CS and SDR leadership and frontline managers. + Support content governance and lifecycle management, ensuring that outdated or irrelevant resources are archived or updated. + Drive best practices for content utilization, optimizing searchability and relevance for CSMs and SDRs. Proactively surfacing gaps or needs back to CS/SDR leadership. + Operational \& Administrative Enablement Support: + Serve as a first point of contact for SDR and CSM teams needing assistance with enablement tools, training resources, or content access. + Manage scheduling and logistics for enablement programs, webinars, and sales training sessions. + Partner with CS and SDR leadership to formalize and continuously refine onboarding for SDRs and CSMs ensuring a consistent high quality onboarding experience for SDRs and CSMs. + Provide technical and administrative support for sales enablement tools, assisting with system updates, troubleshooting, and reporting. + Maintain and update sales enablement resources, ensuring sellers have one-stop access to enablement resources. + Act as a connector between the centralized enablement function and CS/SDR leadership, ensuring field feedback is captured, prioritized, and actioned. + Data Analysis \& Reporting + Track and report on enablement metrics, including training completion rates, content engagement, and tool adoption for CS and SDR teams. + Provide insights on content effectiveness and training impact, helping refine enablement programs over time in partnership with CS and SDR leaders (example, tying enablement back to activity, pipeline, adoption, renewal, and expansion metrics where possible). + Assist in surveying sales teams to gather feedback on enablement programs, ensuring ongoing improvements. Socializing key learnings with CS and SDR leadership to inform strategy, coaching, and resourcing decisions. ### WHAT YOU BRING + 2+ years of experience in sales enablement, sales operations, marketing, and/or training \& development. Experience working with SDRs and CSMs is a plus. + Experience working with sales enablement tools (e.g., Highspot, Showpad, or similar), pipeline tools (Zoominfo, LinkedIn Navigator, etc.) and CRM systems like Salesforce and Gainsight. + Strong organizational and project management skills, with the ability to prioritize multiple tasks and meet deadlines. + Excellent written and verbal communication skills, with the ability to create clear, structured training and enablement content. + Analytical mindset, with experience tracking enablement KPIs, reporting on program effectiveness, and driving data-driven improvements. + Self-starter mentality, capable of working independently while effectively collaborating with cross-functional teams. + Proven experience partnering with GTM leaders (e.g., VP/Director of Customer Success, SDR leadership) to translate strategy and priorities into concrete enablement initiatives. + Experience working in B2B SaaS, cybersecurity, or technology sales environments is a plus. + Familiarity with Command of the Message and/or MEDDPICC methodologies is a plus. + Ability to create engaging short-form video content is a plus. If required for this role, you will: Complete security \& privacy literacy and awareness training during onboarding and annually thereafter Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): > Data Classification, Retention \& Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Renewal Specialist

Saviynt is a leading provider of intelligent identity and access governance solutions. Our cloud-native platform helps enterprises manage digital identities, secure privileged access, and ensure continuous compliance. We work with global customers to enable secure digital transformation and zero trust frameworks. We are hiring Renewal Specialist who will be responsible for managing and executing renewal transactions across Saviynt’s global customer base. This role plays a critical part in securing recurring revenue, supporting customer success, and contributing to our long- term customer relationships. The Renewal Specialist will collaborate closely with Sales, Customer Success, Legal, and Finance to ensure timely and accurate renewals. ### WHAT YOU WILL BE DOING: Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals. Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers. Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments. Identify upsell, cross-sell, and co-terming opportunities during the renewal process. Ensure compliance with pricing guidelines, contractual obligations, and approval policies. Forecast renewal bookings and maintain accurate renewal data in Salesforce. Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals. Monitor at-risk accounts, flag churn risks early, and support customer retention strategies. Maintain detailed records and documentation for audits and compliance. Support continuous process improvements and system enhancements related to the renewals lifecycle. ### WHAT YOU WILL BRING: 3–4 years of experience in SaaS renewals, sales operations, customer success, or a account management. Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.). Excellent communication and negotiation skills, with the ability to influence customer decision-making. Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously. Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar. Collaborative mindset with a customer-first attitude. Bachelor’s degree in business, Finance, or work experience. Preferred Skills:- Experience working in cybersecurity, identity management, or enterprise software environments. Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets. ### WHY JOIN SAVIYNT? Work with cutting-edge technology in the identity governance space. Be part of a fast-growing, innovative company with global reach. Enjoy a collaborative culture focused on growth, integrity, and customer success. Competitive compensation, equity, and benefits.

Senior Customer Success Manager - DACH

Renewal Specialist

Saviynt is a leading provider of intelligent identity and access governance solutions. Our cloud-native platform helps enterprises manage digital identities, secure privileged access, and ensure continuous compliance. We work with global customers to enable secure digital transformation and zero trust frameworks. We are hiring Renewal Specialist who will be responsible for managing and executing renewal transactions across Saviynt’s global customer base. This role plays a critical part in securing recurring revenue, supporting customer success, and contributing to our long- term customer relationships. The Renewal Specialist will collaborate closely with Sales, Customer Success, Legal, and Finance to ensure timely and accurate renewals. ### WHAT YOU WILL BE DOING: Manage the end-of-the-end renewal process for a portfolio of existing customers, ensuring timely and accurate renewals. Prepare and deliver renewal quotes, partnering with Account Executives and Customer Success Managers. Proactively engage with customers 90–120 days prior to subscription expiration to review renewal options and secure commitments. Identify upsell, cross-sell, and co-terming opportunities during the renewal process. Ensure compliance with pricing guidelines, contractual obligations, and approval policies. Forecast renewal bookings and maintain accurate renewal data in Salesforce. Collaborate with internal teams (Legal, Finance, Operations) to resolve issues and remove barriers to closing renewals. Monitor at-risk accounts, flag churn risks early, and support customer retention strategies. Maintain detailed records and documentation for audits and compliance. Support continuous process improvements and system enhancements related to the renewals lifecycle. ### WHAT YOU WILL BRING: 3–4 years of experience in SaaS renewals, sales operations, customer success, or a account management. Strong understanding of recurring revenue models, subscription licensing, and quoting tools (CPQ, Salesforce, etc.). Excellent communication and negotiation skills, with the ability to influence customer decision-making. Detail-oriented and organized; able to manage multiple accounts and deadlines simultaneously. Proficient in Microsoft Excel and experience with CRM/ERP systems such as Salesforce, NetSuite, or similar. Collaborative mindset with a customer-first attitude. Bachelor’s degree in business, Finance, or work experience. Preferred Skills:- Experience working in cybersecurity, identity management, or enterprise software environments. Familiarity with global regions (EMEA, APAC, LATAM) and renewal practices across those markets. ### WHY JOIN SAVIYNT? Work with cutting-edge technology in the identity governance space. Be part of a fast-growing, innovative company with global reach. Enjoy a collaborative culture focused on growth, integrity, and customer success. Competitive compensation, equity, and benefits.