Business Analyst - Hybrid (Local to Colorado)
Position: ITS Business Analyst Employment Type: Contract Duration: 12 Months Location: Hybrid or Remote (Flexible) – Onsite Once Per Week About the Role We are seeking a mid-level ITS Business Analyst with 5+ years of experience to support vendor-delivered technology projects and selected internal application initiatives. The successful candidate will lead and coordinate requirements-gathering activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training efforts to ensure successful solution adoption. This role also contributes to production support activities, including issue triage, defect analysis, and collaboration with development and vendor teams. Key Duties \& Responsibilities • Act as the primary Business Analyst on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirements clarification. • Translate business needs into clear, complete, and testable requirements, including: * Business Requirements Documents (BRDs) * User Stories * Use Cases * Acceptance Criteria • Partner with vendor project managers and solution architects to validate scope, assumptions, dependencies, risks, and change requests. • Develop or contribute to communication plans, including stakeholder audiences, key messages, communication channels, and release schedules. • Collaborate with business owners to create and execute training plans, including: * Training materials * Training schedules * Train-the-trainer sessions * Job aids and user documentation • Coordinate User Acceptance Testing (UAT), including planning, script development, feedback collection, defect tracking, and resolution validation. • Gather, analyze, and refine requirements for internal application enhancements and small-to-medium-sized projects. • Participate in production support activities by: * Triaging issues * Reproducing defects * Clarifying expected system behavior * Documenting bug reports with detailed reproduction steps, logs, and business impact Qualifications • 5+ years of experience as an IT Business Analyst, ITS Business Analyst, Systems Analyst, Product Analyst, or similar role. • Proven experience gathering, documenting, and managing business and functional requirements. • Experience working with third-party vendors and coordinating technology implementations. • Strong knowledge of SDLC methodologies, including Agile and Waterfall environments. • Experience facilitating stakeholder meetings, workshops, and requirements sessions. • Strong written and verbal communication skills. • Experience planning and supporting User Acceptance Testing (UAT). • Ability to manage multiple priorities while maintaining attention to detail. Preferred Skills • Business Requirements Documentation (BRD) • User Stories and Acceptance Criteria • Use Case Development • Stakeholder Management • Vendor Management • Change Management • Training and Communication Planning • UAT Coordination and Defect Management • Production Support and Incident Triage • Root Cause Analysis • Agile/Scrum Methodologies • Jira, Confluence, Azure DevOps, or similar tools Ideal Candidate The ideal candidate is a collaborative Business Analyst who can effectively bridge business and technical teams, manage vendor relationships, drive requirements definition, support testing efforts, and help ensure successful delivery and adoption of technology solutions.