Jobs at Mercyhealth

2 open positions

Open roles

Registered Nurse, Adult Inpatient / Cardiac Telemetry

Rockford, IL, US

Registered Nurse, Cardiac Telemetery/Adult Inpatient Javon Bea Hospital - Riverside campus Various Shifts available 72 hours / 2 weeks Weekend \& Holiday Rotation Provides compassionate, culturally sensitive, holistic nursing care to patients in a clinical setting, supporting the Mercyhealth nursing mission, practice values and strategic plan. May include variable shifts, weekends, holiday and or on-call hours. Performs other duties as assigned including floating to various units based on identified needs and clinical competency. ESSENTIAL DUTIES AND RESPONSIBILITIES Utilizes the nursing process and collaborates with interdisciplinary team members in caring for patients. Administers prescribed medications and treatments in accordance with approved nursing techniques, policies and procedures, standards of care, and State laws practice act. Documents according to standards of care. Performs assessments, planning, intervention, and evaluation of care. Develops, initiates, and executes a patient plan of care according to the individualized needs of the patient, as prescribed by Physician and or clinic policy including patient and family instruction. Participates in department or unit performance improvement activities, may include shared governance. Utilizes clinical expertise and guidance to other units’ departments in support of the patient’s longitudinal plan of care. Utilizes critical thinking regarding patient safety and patient experience and appropriately escalates to the appropriate chain of command. Participates in the professional nursing continuum process, unit practice activities and decisions and peer review process. EDUCATION AND EXPERIENCE Graduate of an accredited nursing program. ADN required upon hire, BSN preferred. May require specific years of applicable experience to qualify (per department guidelines) CERTIFICATION AND LICENSURE Licensed as an RN in state of practice Approved CPR/BLS certification required within 90 days Other certification(s) per unit requirements. For example : ACLS, PALS, PEARS, and NRP ADDITIONAL REQUIREMENTS Passing the Driver’s License Check and or Credit Check (for those positions requiring). Passing the WI Caregiver Background Check and or IL Health Care Workers Background Check. Must be able to follow written or oral instructions. SKILLS AND ABILITIES May include color blind test (per department guidelines) WORK ENVIRONMENT The noise level in the work environment is usually moderate. Category A - All partners in the specified job classification have occupational exposure. AGE OF PATIENTS SERVED Neonate (birth – 28 days): Yes Adolescents (13 years – 17 years): Yes Non- Specific Task (NA): No Infant (29 days – less than 1 year): Yes Adult (18 years – 64 years): Yes Pediatric (1 year – 12 years): Yes Geriatric (65 years and older): Yes INFORMATION ACCESS Partner may access patient care information needed to perform their job duties. WORK CONTACT GROUP Partners, physicians, patients’ family, visitors, vendors SPECIAL PHYSICAL DEMANDS The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. RN Hospital, RN Home Health and Hospice, RN Oncology: While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. RN Clinic and Ambulatory RN’s: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to sit; stoop, kneel, crouch, or smell. The employee must regularly lift and or move up to 25 pounds and occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

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Receptionist- Outpatient Therapy and Sports Medicine Clinic

Janesville, WI, US

Individual who acts as the central point of communication among patients, partners and providers; responsible for providing front line activities to include scheduling, registration, cash handling and overall support services to patients and guests. ESSENTIAL DUTIES AND RESPONSIBILITIESClerical Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel and routes Epic Messages to nursing and provider as appropriate. Retrieves messages from voice mail and forwards to appropriate personnel. Answers questions about organization, physicians, and available services, providing callers with address, directions, and other information as appropriate. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Receives, sorts, and routes mail, and maintains and routes publications. Orders, receives, and maintains office supplies. Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary. Performs other clerical duties as needed. ### Epic Scheduling and Registration Schedules patient appointments Responsible for EMR Electronic Medical Records registration check-in processes in Epic. Loads, verifies and updates patient demographics. Scans, loads and verifies insurance coverage. Collects signed HIPAA and Consent for Treatment documents, updates the interactive face sheet and sends documents to Medical Records for scanning. Reviews all Alerts in Epic and refers patient to a PFC when necessary. Collects co-payments and other self-pay obligations when required and post in Epic when registering patient. Provides patient with an estimated self-pay obligation when appropriate. Performs cashiering functions online payment posting within Epic. Processes payments and deposits by adhering to the systems Cash Handling Policy. Completes daily closing report and balances their individual cash drawer at the end of each day. Performs petty cash count in and out daily and records appropriately. Assist patients with MyChart signup and activation. Replies to MyChart messages in a timely manner, closing messages when complete. Safeguards patient privacy and confidentiality per MHS policies. Preps Routes daily for upcoming appointments for frontline registration. Reviews daily work queues and corrects identified patient registration errors. Utilizes Epic waitlists based on provider preference. Reviews and updates no-shows and cancellations for the day EDUCATION AND/OR EXPERIENCE High School diploma or equivalent preferred Previous medical reception or reception experience preferred. OTHER SKILLS AND ABILITIES Understands and demonstrates Critical Moments of Service techniques and standards Ensures reception and lobby areas are well maintained and clean May be required to work flexible hours and overtime during peak hours. Preforms all other duties as assigned. May be responsible for working in alternate locations Basic knowledge of keyboard skills and medical terminology preferred. Good interpersonal and written communication skills. Basic knowledge of Epic preferred. LEVEL OF SUPERVISION* Some independent judgment is required, but alternatives are limited by standard practices or procedures

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