Senior Business Analyst
At Medihelp, we live our values daily excellence, compassion, collaboration, and transparency to make a real difference in the lives of our members. We are looking for someone who lives these values through their mindset, work ethic, and interactions with others. The core purpose of the role is to lead complex business analysis initiatives, lead business requirements strategy, and analyse and optimise cross-functional business processes, ensuring alignment between business and technical stakeholders. Additionally, it involves mentoring junior team members and influencing solution direction. REQUIREMENTS Degree/diploma in IT, business or related field, with at least five (5) years experience in business analysis, including exposure to complex, multisystem projects OR Recognized certification preferably in IIBA CBAP, PMI-PBA and Agile leadership with at least eight (8) years of experience in business analysis, including exposure to complex, multi-system projects Experience in enterprise architecture concepts and system thinking Expert knowledge of BA frameworks, techniques and modelling standards KEY COMPETENCIES Good verbal and written communication skills Strong attention to detail and willingness to learn Strong facilitation and stakeholder management skills Ability to analyze data and product meaningful insights Proficiency in process modelling and business documentation standards Ability to work independently and drive tasks to completion Drive decision-making and influence across teams Join a team where our values guide everything we do from how we work together to how we serve our members.