Jobs at Iqvia

Associate Director, Business Systems

Parsippany, United States of America | Full time | Hybrid | R1540482 We are seeking an Associate Director, Business Systems to partner closely with Product Managers, Stakeholders and development teams on the Scion Delivery Platform portfolio. Business Analyst will translate stakeholder and client needs into clear, actionable product requirements for product development—bridging stakeholder requirements, client access, analytics experiences, and platform administration with engineering, design, and quality teams. This role is hands-on in discovery, specification, and delivery support, with enough technical depth to validate feasibility, document behavior, and keep builds aligned to intent.Key responsibilities Requirements and discovery* Partner with the Product Manager to run discovery: stakeholder interviews, workflow mapping, pain-point analysis, and scope definition for data delivery, client access, analytics, and administration capabilities. * Strong understanding of Pharmaceutical data and business applications * Good understanding of technical product development and methodology * Understanding of technologies and willing to learn * Document as-is / to-be processes for client onboarding, delivery, configuration, access and analytics * Clear understanding of overall business needs and dependencies * Maintain a prioritized backlog of business needs, assumptions, open questions, and decisions with clear owners and dates. * Support product discovery activities: problem statements, success metrics, MVP scope, and release phasing recommendations * Support requirement gathering for different types of applications to meet the delivery of data and analytics to the IQVIA stakeholders and customers Product specification* Author and maintain business requirements, functional specifications, and user stories with testable acceptance criteria aligned to the team’s delivery model * Produce structured specification artifacts: process flows, data definitions, screen/API behavior, error cases, and edge scenarios (including multi-organization access patterns). * Align requirements with API contracts and service boundaries—review OpenAPI definitions, flag gaps between business rules and documented endpoints, and track contract changes across releases. * Define preconditions, process steps, and expected outcomes for key capabilities * Partner with engineering on data and integration touchpoints: what is created, updated, or provisioned downstream when a client or workspace is onboarded. Delivery support* Refine backlog items for sprint planning; clarify scope, dependencies, and acceptance criteria with developers and testers before build starts. * Support epic and feature breakdown into implementable units with clear sequencing (foundation lifecycle provisioning/observability). * Participate in backlog refinement, sprint planning, demos, and retrospectives; capture decisions and change logs. * Triage clarification requests during development; escalate scope or policy conflicts to the Product Manager with options and impact. * With an understanding of Tools and technologies and applications Quality and validation* Develop test scenarios, sample requests/responses, and validation checklists from requirements (positive, negative, and permission-based cases). * Partner with QA on test coverage mapping: trace requirements stories test cases; identify gaps before release. * Support user acceptance testing: test scripts, defect triage, severity/impact notes, and sign-off evidence. * Verify delivered features against acceptance criteria and documented client/access rules. Governance and standards* Apply the team’s product development standards: consistent story format, requirement templates, decision logs, and versioned specification storage. * Help maintain a single source of truth between analysis-design artifacts, API contracts, and implementation—reducing ambiguity and rework. * Track cross-team dependencies (access, analytics apps, admin, shared platform services) and surface risks early in the delivery cycle. * Contribute to release notes and internal enablement materials for operations and client-facing teams. Stakeholder collaboration* Facilitate working sessions with engineering, architecture, security, operations, and client success. * Translate technical constraints and delivery trade-offs into business language for the Product Manager and stakeholders. * Capture and communicate non-functional expectations where relevant: security, auditability, performance, and regulated-environment considerations. Qualifications* Bachelor’s degree in Life Sciences, Information Systems, Computer Science, Business Analytics, or related field. * 4+ years as a Business Analyst, Systems Analyst, or similar role in software product development (not IT-only ticket intake). * 2+ years in healthcare, life sciences, pharma, analytics platforms, or regulated B2B environments preferred. * Demonstrated ability to write clear functional specs, user stories, and acceptance criteria used directly by engineering and QA. * Working knowledge of API-based products (REST, request/response validation, error models) and comfort reading OpenAPI or similar contract documentation. * Familiarity with Agile/Scrum ceremonies and backlog refinement practices. * Strong analytical, documentation, and facilitation skills; detail-oriented with sound judgment on scope. * Experience with multi-client / multi-organization access models, SaaS administration, or data/analytics products is a plus. Preferred attributes* Comfortable working in ambiguous, fast-moving product teams; proactive in closing gaps rather than waiting for perfect inputs. * Able to go deep enough technically to challenge assumptions * Structured thinker who enjoys process + data + behavior documentation more than slide-only deliverables. * Collaborative style with Product Managers, engineers, and testers; receptive to feedback and iterative refinement. * Interest in analytics and client access domains; curiosity about how platform capabilities connect end-to-end. What success looks like (first 6–12 months)* Requirements are implementation-ready with minimal mid-sprint rework. * Strong traceability from business need story test scenario release validation. * Product Manager spends less time on spec drafting and clarification firefighting. * Cross-team dependencies and access/provisioning rules are documented before build, not after defects. * Releases ship with clear acceptance evidence and updated specification artifacts. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $91,000.00 - $253,700.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Clinical Project Manager, IQVIA Biotech Immuno-Oncology and Cell and Gene Therapy

Project Manager, Study Operations, Cronos

SENIOR PROJECT MANAGER IO & CAGT, IQVIA BIOTECH

Bloemfontein, South Africa | Full time | Hybrid | R1513473Job available in additional locations Job Overview Project Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Project Lead is an essential member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices. Clinical Project Management is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. Clinical Project leads can run their own studies. The Project Lead focus is on leveraging therapeutic expertise and IQVIA’s suite of solutions to drive operational excellence and strategic leadership with our customers.Essential Functions Participate in bid defense presentations in partnership with Business Development and may lead the presentation for smaller, less complex regional studies. May be responsible for delivery and management of smaller, less complex, regional studies. Develop integrated study management plans with the core project team. Accountable for the execution of clinical studies, or assigned portion of clinical studies, per contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures. Set objectives of the core project team and/or sub-team(s) according to agreed upon contract, strategy and approach, effectively communicate and assess performance. Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles. Monitor progress against contract and prepare/present project and/or sub-team information proactively to stakeholders internally and externally. Manage risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts. Achieve project quality by identifying quality risks and issues, responding to issues raised by project team and/or sub-team members and planning/implementing appropriate corrective and preventative action plans. May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as communicate/collaborate with IQVIA business development representatives, as necessary.; Build the cross-functional project team and lead their efforts; responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles.; Ensure the financial success of the project. Forecast and identify opportunities to accelerate activities to bring revenue forward. Identify changes in scope and manage change control process as necessary. Identify lessons learned and implement best practices. May be assigned as the primary contact for vendors leading project vendor management and vendor management related activities as per project requirements.; Adopt corporate initiatives and changes and serve as a change advocate when necessary. Provide input to line managers of their project team members’ performance relative to project tasks. Support staff development and mentor less experienced project team members on assigned projects to support their professional development. Qualifications Bachelor's Degree Life sciences or related field Req 5 years of prior relevant experience including > 1 years project management experience or equivalent combination of education, training and experience. Req Advanced knowledge of job area, and broad knowledge of other related job areas, typically obtained through advanced education combined with experience. Req Knowledge of clinical trials - Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge; therapeutic knowledge desired. Good understanding of the competitive environment and how to communicate/demonstrate value through IQVIA solutions.; Communication - Strong written and verbal communication skills including good command of English language. Strong presentation skills. Problem solving - Strong problem solving skills. Leadership - Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring/managing performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Leadership - Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. Organisation - Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. Prioritisation - Ability to handle conflicting priorities. Quality - Attention to detail and accuracy in work. Results-oriented approach to work towards delivery and output. Quality - Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. IT skills - Good software and computer skills, including MS Office applications including but not limited to Microsoft Word, Excel and PowerPoint. Collaboration - Ability to establish and maintain effective working relationships with coworkers, managers and clients. Strong customer service skills. Cross-collaboration - Ability to work across geographies displaying high awareness and understanding of cultural differences. Finances - Good understanding of project financials including experience managing, contractual obligations and implications. IQVIA Core Competencies - Ability to demonstrate all IQVIA competencies (Client Focus, Collaboration, Communication, innovation, Ownership). IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Clinical Project Manager, IQVIA Biotech

Bloemfontein, South Africa | Full time | Home-based | R1522869Job available in additional locations IQVIA Biotech partners exclusively with biotech and emerging biopharma companies to support clinical development across all phases and therapeutic areas. agile structure, collaborative culture, and deep therapeutic expertise allow us to deliver tailored solutions that help bring innovative treatments to patients faster.Project Leads are an integral part of clinical trial delivery, liaising with clinical teams to improve patients’ lives by bringing new drugs to the market faster. The Project Lead is an essential member of the core project team responsible for project delivery of clinical studies to meet contractual requirements in accordance with SOPs, policies and practices.Clinical Project Management, IQVIA Biotech is focused on project delivery, productivity and quality resulting in strong financial performance and customer satisfaction. Clinical Project leads can run their own studies. The Project Lead focus is on leveraging therapeutic expertise and IQVIA’s suite of solutions to drive operational excellence and strategic leadership with our customers.Main Responsibilities Accountable for the execution of clinical studies, or assigned portion of clinical studies, per contract while optimizing speed, quality and cost of delivery and ensuring consistent use of study tools and training materials and compliance with standard processes, policies and procedures. Set objectives of the core project team according to agreed upon contract, strategy and approach, effectively communicate and assess performance. Participate in bid defense presentations in partnership with Business Development and may lead the presentation for smaller, less complex regional studies. May be responsible for delivery and management of smaller, less complex, regional studies. Develop integrated study management plans with the core project team. Collaborate with other functional groups within the company where necessary to support milestone achievement and to manage study issues and obstacles. Monitor progress against contract and prepare project information proactively to stakeholders internally and externally. Manage risk (positive and negative) and contingencies proactively and lead problem solving and resolution efforts. Achieve project quality by identifying quality risks and issues, responding to issues raised by project team and implementing appropriate corrective and preventative action plans. May serve as primary or backup project contact with customer and would then own the relationship with the project’s key customer contacts, as well as collaborate with IQVIA business development representatives. Build the cross-functional project team and lead their efforts; responsible for managing cross-collaboration of the core team and for overall project delivery to support milestone achievement and to manage study issues and obstacles. Ensure the financial success of the project. Forecast and identify opportunities to accelerate activities to bring revenue forward. Identify changes in scope and manage change control process as necessary. Provide input to line managers of their project team members’ performance relative to project tasks. Support staff development and mentor less experienced project team members on assigned projects to support their professional development. Required Skills and Qualifications Bachelor's Degree Life sciences or related field. 5 years of prior relevant experience including > 1 years project management experience or equivalent combination of education, training and experience. Advanced knowledge of job area, typically obtained through advanced education combined with experience. Knowledge of clinical trial conduct, and skill in applying applicable clinical research regulatory requirements i.e. ICH GCP and relevant local laws, regulations and guidelines, towards clinical trial conduct. Broad protocol knowledge; therapeutic area knowledge in any of the following would be an advantage: cardiovascular - metabolic, renal, obesity. Good understanding of project financials including experience managing, contractual obligations and implications. Good understanding of the competitive environment and how to communicate value through IQVIA Biotech solutions. Strong written and verbal communication skills including very good command of English language. Strong customer service skills and presentation abilities. Ability to work through others to deliver results to the appropriate quality and timeline metrics, monitoring performance and providing feedback, experience productively partnering cross functionally and with customers to advance work effectively and efficiently. Ability to make decisions, bringing clarity to disparate information to inform actions and drive results. Planning, time management and prioritization skills. Ability to organize resources needed to accomplish tasks, set objectives and provide clear direction to others, experience planning activities in advance and taking account of possible changing circumstances. Results-oriented approach to work towards delivery and output. Demonstrated learning agility and openness to learning and keeping own knowledge and skill set current and evolving. Good software and computer skills. Ability to work across geographies displaying high awareness and understanding of cultural differences. May require occasional travel to the United States. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

Project Manager, Medical & Scientific Communications