IT Systems Administrator
Job Title: IT System Administrator Reports To: IT Operations Manager Location: New Mexico – Various OVERVIEW An IT System Administrator provide evaluation, recommendation, design, implementation, administration, maintenance and support of a diverse set of information technology systems that support Intrepid Operations. JOB DUTIES Deliver first-level technical assistance for desktops, laptops, mobile devices, printers, and peripherals. Diagnose and resolve hardware, software, and connectivity issues via ticketing system, phone, and on-site support. Coordinates user setup and assignment of cellphones and other mobile devices, new equipment warranty work, and provides insurance replacements Deploys software and equipment to employees, and maintains tracking log of deployed hardware. Provides staff support for administrative tasks and projects relative to the Desktop, company applications, Wide Area Network, Local Area Network, VPN and Telephony functions Perform basic networking activities such as patching, cable tracing, switch port identification, and connectivity troubleshooting Perform other duties as assigned REQUIRED QUALIFICATIONS High school diploma or GED Valid Driver’s License Minimum two (2) years in IT-related work Associate's degree in IT, Computer Science or other equivalent preferred Working knowledge of multiple types of software including: Office 365 Suite, Symantec, Mimecast, Ellipse and Avamar OPPORTUNITIES Medical plans with prescription drug coverage, dental insurance and vision insurance 401(K) with immediate vesting and generous employer match Work-life balance with family-friendly work schedules Opportunity to grow within position through Intrepid’s career path programs SCHEDULE AND WORK ENVIRONMENT 9/80 schedule: Monday – Thursday, 9-hour workdays, Fridays worked, 8-hour workday, with every other Friday off. Schedule subject to change. Indoor, temperature-controlled office environment Typical noise levels include moderate noises (business office with computers, printers, etc.) Employees are required to wear safety attire and personal protective equipment (PPE) when applicable, and will occasionally be required to go out into surface and underground operations to fulfill job responsibilities PHYSICAL REQUIREMENTS Sitting, talking and hearing over 2/3 of work time Standing, walking, using hands, reaching with hands, climbing, stooping and kneeling up to 2/3 of work time Must be able to lift up to 50 lbs. Will be required to wear personal protective equipment as needed A pre-placement physical and hair follicle drug test will be required for anyone selected for this opportunity. Placement into the position will not be made until the results are received and cleared by Intrepid. ABOUT US Intrepid is an entrepreneurial organization committed to developing unique and environmentally sound ways of extracting minerals of global importance to multiple industries. While our legacy potassium products hold a strong reputation in the agriculture and feed industries, the expansion of our water, brine and other solutions contributes to the oil and gas industries to support energy resources. This diversification of products and customers expands our growth and impact beyond yesterday’s needs. Working at Intrepid, you will experience the commitment, teamwork, and growth in every role and experience.*