Business System Analyst (all genders) - ERP/Microsoft Dynamics 365 Business Central
THE COMPANY Fruchthansa is a family-owned fruit and vegetable wholesaler based in Cologne, serving the European market for almost 60 years. With ~200 employees and a third generation of leadership driving modernization, we're investing in the technology that keeps our supply chain fast, reliable, and competitive. THE ROLE As a Business System Analyst in our fresh produce trading division, you sit at the intersection of business and IT with a clear focus on our core ERP system, Microsoft Dynamics 365 Business Central. You analyze, structure, and optimize business processes across purchasing, sales, logistics, and finance – translating business requirements into system solutions that keep operations running efficiently from procurement to delivery. What You’ll Work On Requirements \& Process Analysis * Capture, analyze, and document business requirements from purchasing, sales, logistics, controlling, and finance in the context of Business Central * Translate business needs into functional specifications for BC configurations, extensions, and interfaces * Map and optimize end-to-end business processes within Business Central – balancing efficiency, scalability, and data consistency System Evolution \& Project Delivery * Drive the rollout of new BC functions, modules, and updates – including testing, acceptance, and documentation * Work closely with internal IT teams and external implementation/support partners on customizations, releases, and projects * Define and enforce standards and best practices across the ERP landscape Stakeholder Collaboration \& Support * Act as the primary liaison between business departments and technical teams – ensuring requirements are understood and solutions fit real-world operations * Provide first- and second-level support for business users on system-related issues * Analyze and resolve process and application problems, ensuring high system and data quality TECH STACK Microsoft Dynamics 365, Business Central, SQL Server, Azure DevOps, Excel/CSV, EDI (Orders) DESADV INVOIC, REST APIs, Git/GitHub What We’re Looking For Must-have * Degree in Business Informatics, Business Administration, Computer Science, or equivalent qualification * Initial professional experience as a Business System Analyst, ERP Consultant, Application Manager, or comparable ERP-focused role * Strong knowledge of Microsoft Dynamics 365 Business Central – ideally including customizing, process mapping, and module experience * Solid understanding of business processes in purchasing, sales, logistics, and finance * Experience in structured requirements gathering, documentation, and stakeholder management * Analytical mindset with strong process understanding and the ability to break down complex topics clearly and solution-oriented * Strong communication skills and confidence working with both business stakeholders and technical teams * Good German (C1) and English (C1) language skills Nice-to-have * Experience with EDI message flows (ORDERS, DESADV, INVOIC) * Familiarity with BC web services and API integrations * Supply chain / fresh produce / logistics domain experience * Experience with data migration or ERP rollout projects What We Offer * A key role with direct influence on the evolution of our core business processes and systems * Autonomous work with significant ownership in the ERP domain * Close collaboration with business departments, IT, and management on equal footing * Flexible working hours in a hybrid model with a focus on on-site collaboration * Company pension plan and targeted professional development in the ERP and Microsoft ecosystem WHY FRUCHTHANSA The Bridge You connect business and technology. Your work ensures our ERP doesn’t just function – it enables operations across Europe. Real Processes Purchasing, warehouse, logistics, finance – you optimize the workflows that move fresh produce from source to shelf. Stable \& growing Almost 60 years family-owned. Third generation investing in modern tech infrastructure. Tangible domain Fresh produce supply chain. Fast-moving, real-world problems with visible outcomes.