Jobs at Fresenius Kabi

4 open positions

Open roles

Human Resources Operations Administrator

Wilson, NC, US

Serve as the first point of contact for employees seeking HR assistance/Employee Support Center, providing timely and accurate responses and escalating complex matters as needed. Coordinate locker assignments, shoe/eyeglass/eye exam voucher programs, and other employee related benefits or services. Coordinate the end-to-end onboarding process including, new hire documentation, HRIS entry, and coordinating orientation schedules, check-in meetings etc. Responsible for delivering New Hire Orientation presentation to ensure new employees are properly introduced to company policies, culture, and procedures. Partner with hiring managers to ensure smooth integration of new employees. Coordinate the end-to-end offboarding process, including termination checklists and documentation, exit interviews, system access removal, and timely processing of final pay and benefits. Provides data analytics to HR business partners to enable proactive continuous improvement. Process employee changes in HRIS such as but not limited to promotions, compensation changes, data changes, transfers, cost center changes, terminations, etc. Generate and schedule reports to support compliance, workforce planning, and leadership decision making. Conduct regular audits as assigned to ensure accuracy, consistency, and compliance with policies and regulations. Monitor HRIS data integrity and ensure compliance with record-keeping and other requirements. Prepare regular and ad-hoc HR reports including headcount, turnover, new hires, exits, and other workforce metrics. Create and maintain reporting templates and distribute reports to stakeholders. Support compliance reporting and other required submissions. Collect, track, and perform basic analysis of HR metrics; summarize findings to highlight trends. Ensure HR processes and documentation comply with federal, state, and local employment laws and regulations. Conduct audits of employee records, documentation, and HR practices. Support internal and external audits by preparing documentation and responding to inquiries. Draft, edit, and distribute HR communications including announcements, policy updates, and engagement messages. Maintain and update HR intranet content, employee policies and work instructions, and other HR related resources. Write and revise HR documents as needed. Prepare, proof, and distribute HR-related correspondence including offer letters, compensation letters, employment verification, and other employment-related documents. Maintain accurate and organized HR files (electronic and physical). Process departmental mail and ensure timely distribution of HR-related correspondence. Support HR leadership in process improvements and employee experience initiatives. Participate in special projects and cross-functional initiatives as assigned. Ensure compliance with federal and state posting requirements by monitoring and updating workplace posters. Track and update job description revisions and maintain accurate HR documentation. Supports employee engagement activities, events, recognition programs, and support communication strategies to increase awareness and participation Launch and track 90-day evaluations and extensions. Compile and submit exempt overtime reports. Coordinate bereavement flowers and charitable contributions as appropriate. Prepare and process purchase orders (POs) for HR expenses. Support HR communications, including employee announcements and engagement initiatives. May perform full-cycle recruitment activities including posting positions, sourcing candidates, screening applications, coordinating interviews, supporting selection, and managing the offer process. Requirements: High school diploma with two or more years of related experience; Bachelor’s degree in human resources, business administration, or related field and minimum of 1+ years of experience in human resources, preferably in an administrative or generalist role. Experience with HRIS platforms a plus (e.g., Workday, or similar platform). Strong written and verbal communication skills, with the ability to draft professional human resources documents and communications, deliver training sessions, and effectively engage with employees and leaders at all levels of the organization. Basic analysis skills with the ability to review data, identify trends, and prepare summary findings. Knowledge of employment laws and compliance requirements, Excellent interpersonal, communication (including public speaking), and customer service skills. Highly organized with the ability to manage multiple priorities and maintain attention to detail. Demonstrated ability to handle sensitive information with discretion and maintain confidentiality. Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Must be able to take ownership of processes, tasks, and projects assigned, ensuring completion with accuracy and accountability. Auf einen BlickFrühestmöglicher Start:Ab sofortBeschäftigungsart:UnbefristetUnternehmen:Fresenius KabiStandort:Wilson, USAArbeitszeit:VollzeitEinsatzbereich:PersonalReferenznummer:R-10209121Veröffentlicht am:16.01.2026Solange die Stellenanzeige online ist, können Sie sich schnell und einfach bewerben.

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Global Business Analyst & Admin (Customer / Technical Service) - Salesforce (m/f/d)

Bad Homburg vor der Höhe, HE, DE

As a Global Salesforce Business Analyst \& Admin for Service you will be part of the Global Commercial Ecosystem \& Enablement Team at Fresenius Kabi AG. In addition to providing daily operational support, you will contribute to the global OneCRM program (called PULSE), focusing in particular on the harmonization of customer service and technical processes. You will support the design, configuration, and rollout of OneCRM functions related to Technical and Customer Service and contribute to the continuous evolution of a global Salesforce platform. The role combines Business Analysis and Salesforce Administration, with a strong focus on platform enhancement, feature development, and configuration within Agentforce for Life Sciences, Service Cloud, and Salesforce Field Service. You will work side by side with Product Owners, global teams, and local administrators, supporting the delivery of scalable, harmonized solutions while ensuring the platform can be effectively adopted and extended at regional level. Your assignments PULSE Program (OneCRM): Support the global OneCRM transformation at Fresenius Kabi and contribute to the build-out of a new Commercial Ecosystem, with a focus on Technical Service and Customer Service, by: Supporting the definition and continuous evolution of the Customer Engagement ecosystem within the Technical \& Customer Service streams Preparing and facilitating workshops with local country teams to adapt global solutions to regional and regulatory requirements Defining and harmonizing end-to-end service processes across regions and business units, with a focus on: Service Cloud (within Agentforce for Life Sciences) and Salesforce Field Service Translating business requirements into features, user stories, and functional specifications, including initial solution concepts Configuring and technically enhancing within the Service Cloud and Salesforce Field Service Supporting training activities and hypercare phases during rollout of new features and releases Supporting the evaluation, adoption, and gradual integration of Agentforce capabilities into Service Cloud and Salesforce Field Service use cases as part of the platform’s future evolution Operational Business Support Lead and support regional CRM initiatives and process optimizations surrounding the wider Customer Engagement ecosystem Providing platform-related support and driving CRM adoption in close collaboration with local administrators and drive CRM adoption to gain efficiencies wherever possible Developing training materials to ensure that stakeholders understand and can effectively use new systems and processes Data Management – keeping our CRMs clean and increase data quality (including tech debt reduction, data migration and cleaning) Support with Reporting \& Analytics to allow take better data-driven decisions Close cross-functional collaboration with regional teams, IT and global digital transformation Your profile University degree business administration, economics, or similar field At least 3 years of professional experience as a Salesforce Business Analyst and/or Admin on the Field Service and/or Service Cloud (ideally both) Hands-on knowledge of: + Service Cloud and customer service processes (e.g. case management, SLAs, customer support) + and/or technical and field service processes supported by Salesforce Field Service (e.g. work orders, assets, service appointments) Salesforce Administrator Certification required; Service Cloud and/or Field Service certifications are mandatory (additional Business Analyst, Sales Cloud certifications preferred) Strong project and stakeholder management skills In-depth, practical experience with JIRA and Confluence Independent, structured, and process- and result-oriented way of working Excellent communication and presentation skills Fluency in the English language is required, any additional languages (e.g. German) are an advantage * Intercultural experience and willingness to travel internationally Auf einen BlickFrühestmöglicher Start:Ab sofortBeschäftigungsart:UnbefristetUnternehmen:Fresenius KabiStandort:Bad Homburg, DEUArbeitszeit:VollzeitEinsatzbereich:Finanzen, Controlling \& RechnungswesenReferenznummer:R-10007587Veröffentlicht am:19.05.2025Solange die Stellenanzeige online ist, können Sie sich schnell und einfach bewerben.

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Global Business Analyst & Admin (Customer / Technical Service) - Salesforce (m/f/d)

Bad Homburg vor der Höhe, HE, DE

As a Global Salesforce Business Analyst \& Admin for Service you will be part of the Global Commercial Ecosystem \& Enablement Team at Fresenius Kabi AG. In addition to providing daily operational support, you will contribute to the global OneCRM program (called PULSE), focusing in particular on the harmonization of customer service and technical processes. You will support the design, configuration, and rollout of OneCRM functions related to Technical and Customer Service and contribute to the continuous evolution of a global Salesforce platform. The role combines Business Analysis and Salesforce Administration, with a strong focus on platform enhancement, feature development, and configuration within Agentforce for Life Sciences, Service Cloud, and Salesforce Field Service. You will work side by side with Product Owners, global teams, and local administrators, supporting the delivery of scalable, harmonized solutions while ensuring the platform can be effectively adopted and extended at regional level. Your assignments PULSE Program (OneCRM): Support the global OneCRM transformation at Fresenius Kabi and contribute to the build-out of a new Commercial Ecosystem, with a focus on Technical Service and Customer Service, by: Supporting the definition and continuous evolution of the Customer Engagement ecosystem within the Technical \& Customer Service streams Preparing and facilitating workshops with local country teams to adapt global solutions to regional and regulatory requirements Defining and harmonizing end-to-end service processes across regions and business units, with a focus on: Service Cloud (within Agentforce for Life Sciences) and Salesforce Field Service Translating business requirements into features, user stories, and functional specifications, including initial solution concepts Configuring and technically enhancing within the Service Cloud and Salesforce Field Service Supporting training activities and hypercare phases during rollout of new features and releases Supporting the evaluation, adoption, and gradual integration of Agentforce capabilities into Service Cloud and Salesforce Field Service use cases as part of the platform’s future evolution Operational Business Support Lead and support regional CRM initiatives and process optimizations surrounding the wider Customer Engagement ecosystem Providing platform-related support and driving CRM adoption in close collaboration with local administrators and drive CRM adoption to gain efficiencies wherever possible Developing training materials to ensure that stakeholders understand and can effectively use new systems and processes Data Management – keeping our CRMs clean and increase data quality (including tech debt reduction, data migration and cleaning) Support with Reporting \& Analytics to allow take better data-driven decisions Close cross-functional collaboration with regional teams, IT and global digital transformation Your profile University degree business administration, economics, or similar field At least 3 years of professional experience as a Salesforce Business Analyst and/or Admin on the Field Service and/or Service Cloud (ideally both) Hands-on knowledge of: + Service Cloud and customer service processes (e.g. case management, SLAs, customer support) + and/or technical and field service processes supported by Salesforce Field Service (e.g. work orders, assets, service appointments) Salesforce Administrator Certification required; Service Cloud and/or Field Service certifications are mandatory (additional Business Analyst, Sales Cloud certifications preferred) Strong project and stakeholder management skills In-depth, practical experience with JIRA and Confluence Independent, structured, and process- and result-oriented way of working Excellent communication and presentation skills Fluency in the English language is required, any additional languages (e.g. German) are an advantage * Intercultural experience and willingness to travel internationally Auf einen BlickFrühestmöglicher Start:Ab sofortBeschäftigungsart:UnbefristetUnternehmen:Fresenius KabiStandort:Bad Homburg, DEUArbeitszeit:VollzeitEinsatzbereich:Finanzen, Controlling \& RechnungswesenReferenznummer:R-10007587Veröffentlicht am:19.05.2025Solange die Stellenanzeige online ist, können Sie sich schnell und einfach bewerben.

recentlyvia universal intelligenceApply ›

Global Business Analyst & Admin (Customer / Technical Service) - Salesforce (m/f/d)

Bad Homburg vor der Höhe, HE, DE

As a Global Salesforce Business Analyst \& Admin for Service you will be part of the Global Commercial Ecosystem \& Enablement Team at Fresenius Kabi AG. In addition to providing daily operational support, you will contribute to the global OneCRM program (called PULSE), focusing in particular on the harmonization of customer service and technical processes. You will support the design, configuration, and rollout of OneCRM functions related to Technical and Customer Service and contribute to the continuous evolution of a global Salesforce platform. The role combines Business Analysis and Salesforce Administration, with a strong focus on platform enhancement, feature development, and configuration within Agentforce for Life Sciences, Service Cloud, and Salesforce Field Service. You will work side by side with Product Owners, global teams, and local administrators, supporting the delivery of scalable, harmonized solutions while ensuring the platform can be effectively adopted and extended at regional level. Your assignments PULSE Program (OneCRM): Support the global OneCRM transformation at Fresenius Kabi and contribute to the build-out of a new Commercial Ecosystem, with a focus on Technical Service and Customer Service, by: Supporting the definition and continuous evolution of the Customer Engagement ecosystem within the Technical \& Customer Service streams Preparing and facilitating workshops with local country teams to adapt global solutions to regional and regulatory requirements Defining and harmonizing end-to-end service processes across regions and business units, with a focus on: Service Cloud (within Agentforce for Life Sciences) and Salesforce Field Service Translating business requirements into features, user stories, and functional specifications, including initial solution concepts Configuring and technically enhancing within the Service Cloud and Salesforce Field Service Supporting training activities and hypercare phases during rollout of new features and releases Supporting the evaluation, adoption, and gradual integration of Agentforce capabilities into Service Cloud and Salesforce Field Service use cases as part of the platform’s future evolution Operational Business Support Lead and support regional CRM initiatives and process optimizations surrounding the wider Customer Engagement ecosystem Providing platform-related support and driving CRM adoption in close collaboration with local administrators and drive CRM adoption to gain efficiencies wherever possible Developing training materials to ensure that stakeholders understand and can effectively use new systems and processes Data Management – keeping our CRMs clean and increase data quality (including tech debt reduction, data migration and cleaning) Support with Reporting \& Analytics to allow take better data-driven decisions Close cross-functional collaboration with regional teams, IT and global digital transformation Your profile University degree business administration, economics, or similar field At least 3 years of professional experience as a Salesforce Business Analyst and/or Admin on the Field Service and/or Service Cloud (ideally both) Hands-on knowledge of: + Service Cloud and customer service processes (e.g. case management, SLAs, customer support) + and/or technical and field service processes supported by Salesforce Field Service (e.g. work orders, assets, service appointments) Salesforce Administrator Certification required; Service Cloud and/or Field Service certifications are mandatory (additional Business Analyst, Sales Cloud certifications preferred) Strong project and stakeholder management skills In-depth, practical experience with JIRA and Confluence Independent, structured, and process- and result-oriented way of working Excellent communication and presentation skills Fluency in the English language is required, any additional languages (e.g. German) are an advantage * Intercultural experience and willingness to travel internationally Auf einen BlickFrühestmöglicher Start:Ab sofortBeschäftigungsart:UnbefristetUnternehmen:Fresenius KabiStandort:Bad Homburg, DEUArbeitszeit:VollzeitEinsatzbereich:Finanzen, Controlling \& RechnungswesenReferenznummer:R-10007587Veröffentlicht am:19.05.2025Solange die Stellenanzeige online ist, können Sie sich schnell und einfach bewerben.

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